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Form of workThis position is responsible for assuring smooth operations of the referral management process. Employees in this position are responsible for efficiently processing referrals in a timely manner. Employees assist patients in making and keeping appointments, collaborate with referring providers and consultants to facilitate two-way communication needed to complete the referral process in an efficient and timely manner. Additionally, employees in this position are responsible for scheduling appointments and documenting/uploading necessary information into the patient's electronic medical record prior to their visits. They are also responsible for obtaining relevant information from patients and insurance companies, as well as, maintaining related records for the department.
