Sr. Manager, Learning & Development

Join our team

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

You can learn more about our 100+ stores, donation centers and career centers and how our mission helps local job seekers at goodwillng.org.

What we offer:

• BI-Weekly paychecks
• Paid time off for vacation and holidays
• 25% employee discount
• Health, dental and vision insurance for staff and their families
• Access to free job skills training at Goodwill Career Centers

What we’re looking for:

The Sr. Manager, Learning and Special Projects will create, implement and maintain talent development processes and programs that align with the agency’s strategic goals and key organizational effectiveness initiatives. They will also serve as “thought leader” on opportunities to improve organizational performance, productivity and cultural change.

What you’ll be doing:

• Develops and delivers leadership development and employee enrichment programs
• Identifies organizational people strengths/gaps and devises strategies to strengthen and build leadership capabilities
• Leverage assessments, performance reviews and various forms of input to help leaders identify high potential and technical talent
• Implements and supports continuous bench-strength succession planning efforts
• Delivers detailed analysis of workforce trends providing talent management consultation to leaders and HR partners and coordinating various talent management projects and assignments
• Prepare and execute learning strategies including frameworks, tools, communications, data collection and analysis
• Implements consistent measurement models and supports teams with timely as well as accurate talent metrics
• Provide strategic performance consulting and organizational effectiveness solutions
• Create, design and implement professional development resources to support employees and leaders
• Create, maintain and enhance orientation and onboarding strategies designed to retain top talent
• Liaise with other training departments to enhance learning, development and onboarding programs and processes
• Build and maintain a strong functional team through training, coaching, team building and knowledge sharing
• Complete ad-hoc and special projects as necessary based on business needs or changes
• Other duties as assigned

Requirements:

• Bachelor’s degree in Human Resources or related field required; Master’s degree preferred
• Seven or more (7+) years of experience in learning and talent development
• Experience in facilitation of instructor-led training with a solid understanding of adult learning principles, social collaborative learning and innovative models of knowledge transmission
• Experience in organizational assessment, design and development as well as performance management and organizational improvement
• Strong consulting skills with the ability to build valuable relationships and collaboration
• Excellent business acumen, project management, critical thinking and problem-solving skills
• Experience with e-learning course design, development and administration
• Strong oral, written communication, presentation and interpersonal skills
• Extensive knowledge of Microsoft Office products
• Self-directed with strong organizational skills and attention to detail
• Ability to communication effectively at all levels in the organization
• Ability to manage demands across the agency for numerous projects

Working Environment Conditions/Requirements:

• Ability to push, pull and lift up to 25 lbs. with or without accommodations to transport learning documents and/or materials
• Must travel to all designated locations for training, development and facilitation

Does this sound like a place for you? If so, please apply today. Our process takes about 10-15 minutes to complete. Once you do, our recruiting team will reach out to you within a few days. Thank you for your time and your interest in Goodwill of North Georgia.

Goodwill of North Georgia is an Equal Opportunity Employer. It is the policy of Goodwill to consider applicants based solely on qualifications and merit; without regard to race, color, religion, national origin, sex, age, sexual orientation, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)