Sr. Manager Communications (Remote)

Sr. Manager Communications

Remote

AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: https://www.amsurg.com/.

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

BENEFITS:

At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

POSITION SUMMARY:

As the Sr. Communications Manager at AMSURG, you will play a pivotal role in shaping and executing our communication strategies across various channels. Reporting directly to the Director of Communications, you will manage media relations, agency partnerships, public relations initiatives, and crisis communications. This role demands a strategic thinker with exceptional communication skills, a proactive attitude, and the ability to navigate complex situations with finesse. If you thrive in a fast-paced environment and are passionate about building and safeguarding brand reputation, we want you on our team.

Work Schedule: This is a remote position, allowing the Sr. Communications Manager to be based anywhere in the country.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Media Management: Develop and execute comprehensive media strategies to enhance brand visibility and reputation. Cultivate and maintain strong relationships with journalists, editors, and media outlets. Proactively pitch stories, press releases, and news updates to relevant media channels. Monitor media coverage and industry trends to identify opportunities and mitigate risks. Coordinate media interviews, press conferences, and other media engagements.

Cross-team collaboration: Oversee relationships with external agencies, including PR firms, advertising agencies, and media buying agencies. Collaborate with internal marketing and communications teammates and agencies to develop integrated communication campaigns aligned with business objectives. Provide direction, feedback, and guidance to agency partners to ensure deliverables meet quality standards and deadlines. Foster a collaborative partnership between internal teams and external agencies to drive seamless execution of communication initiatives.

Public Relations: Develop and implement public relations strategies to promote positive brand perception and enhance stakeholder engagement. Draft compelling press releases, articles, and other communication materials to convey key messages and announcements. Identify speaking opportunities, awards, and industry events to position critical executives as thought leaders in their respective fields. Monitor and respond promptly and professionally to media, stakeholders, and public inquiries. Leverage social media platforms and digital channels to amplify PR efforts and engage with target audiences.

Crisis Communication: Develop crisis communication protocols and procedures to manage and mitigate reputational risks effectively. Develop crisis messaging, FAQs, and other communication materials to address potential issues and maintain brand integrity. Collaborate cross-functionally with legal, IT, HR, and senior leadership teams to ensure alignment and consistency in crisis response efforts.

Additional:

• Adhere to all company policies and procedures, including Information Security Policies and ensure that AMSURG remains as secure as possible.
• Regular and reliable attendance is required.
• Other duties as assigned.

EDUCATION & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required:

• Bachelor’s Degree from an accredited four-year College or University in Communications, Public Relations, Journalism, or related field; Master's Degree preferred.
• Five or more years of experience in communications, public relations, or related roles, focusing on media management and crisis communication.
• Experience in the healthcare industry or with large national brands.
• Proven track record of successfully executing integrated communication campaigns and managing media relations.
• Strong writing, editing, and presentation skills, with meticulous attention to detail.
• Strong reporting, interviewing, analytical, and editing
• Ability to think strategically, anticipate challenges, and develop proactive solutions.
• Exceptional interpersonal skills with the ability to build and maintain relationships at all levels of the organization.
• Demonstrated experience in managing external agency partnerships and budgets.
• Proficiency in social media management tools, media monitoring platforms, and MS Office Suite.
• Experience working in fast-paced environments with tight deadlines and competing priorities.
• Crisis communication training or certification is a plus.

OTHER QUALIFICATIONS:

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Strong verbal and written communication skills required. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends. Must pass a background check and drug screen.

We are an Equal Opportunity Employer.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

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