General Manager | Sales / Operations Manager

Overview:

Hiring for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / Operations Manager to oversee sales and operations for an eyelash extension and eyebrow service studio. Contact us today!

Amazing Lash Studio® Manager Benefits:

• Competitive pay and bonus structure
• $15-$25 per hr. ($28,800-$48,000)
• Free and discounted services/products
• W2 pay structure

Responsibilities

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  • Act as Operations Manager to oversee and manage all aspects of Amazing Lash Studio Memphis East
  • Ensure a high level of service and execution of organizational standards
  • Act as main sales manager and sales trainer by identifying training needs and providing ongoing training, coaching, and role-playing opportunities to the team as needed
  • Sales management duties include management and motivation to set, achieve and exceed personal, team and individual sales/retail goals.
  • Assist Franchisee in interpreting performance indicator data, setting and achieving studio membership, retention, and marketing goals
  • Consistently creates a friendly, professional, and impeccably clean environment for guests
  • Demonstrates desired behavior for staff including focus on membership sales, customer service, cash management, retail sales, member retention, staff interaction, and timely follow-up with guests.
  • Provides strong leadership / management presence while implementing problem solving skills
  • Maintains quality service by enforcing organization standards
  • Coaches and trains sales associates and esthetician/cosmetologist staff on customer service and the sales/operations process
  • Manages staff schedules and Inventory management

Manager Qualifications

• Experience in management including but not limited to experience as a sales manager, Operations Manager, or General Manager
• Experience in managing a team of 8-15 employees (scheduling, on-going training, incentive plans, setting goals, accountability procedures etc.)
• Has excellent leadership, General Manager, and sales manager skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure, policies, and procedures. Customer Service oriented
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours, including nights, weekends, and holidays
• Competent trainer and motivator. Mind Body Salon Software experience a plus
• Experience in beauty, luxury brands and fashion industry a plus

Apply today to see if Amazing Lash Studio brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!

Responsibilities:
Legal Disclaimer: ©2024 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.