Sr. Engineer - Workspace Management: Remote!

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

Eurofins is seeking an Engineer to join its Workspace Management (WSM) team. The WSM team supports and maintains the Microsoft compute environment across North and South America using Microsoft Endpoint Configuration Manager (MECM) and Intune. The ideal candidate would have expert experience with deploying, managing, and maintaining the MECM infrastructure, deploying Windows Operating Systems via AutoPilot and MECM task sequences; managing Microsoft Security patch, PowerShell scripting, and a strong understanding of Group Policy, Active Directory and Microsoft Operating Systems. Strong skills in system and application log analysis and troubleshooting are also desired.

Essential Job Duties:

• MECM Infrastructure engineer experience:
  • Performing site and site server installations & upgrades
  • Configuring site system components such as the Software Update Point, SSRS Reporting Point, and CMG
  • Managing infrastructure components such as Boundaries & Boundary Groups, Accounts & RBA, Client Policy, and PKI Certificates
• MECM Operations engineer experience:
  • Strong experience with the three core functional areas of MECM (Software Distribution, Software Updates, & Operating System Deployment)
  • Creating and managing collections & deployments
  • Monitoring deployments
  • Running reports
  • Active Directory - using users, machine accounts, groups with MECM
• Intune/AAD (Entra) infrastructure engineering experience:
  • Creating and deploying Intune configurations, policies, and settings
• Intune operations engineering experience:
  • Creating and deploying Applications and Software Updates
  • Autopilot
• Strong troubleshooting and log analysis experience - analyzing logs from various sources including, but not limited to, MECM client and server logs, Intune, Windows Event Viewer, Windows components such as Windows Update Agent, Windows Installer, CBS, Panther/Windows Setup/OOBE, etc
• Strong PowerShell scripting to automate software installations, troubleshooting/problem resolution scripts, Baseline CIs, or other general scripting tasks
• Nice to have:
  • Experience migrating from an environment where MECM is the primary management tool to where Intune is primary
  • Third-party patching/packaging tools like PatchMyPC
  • Mobile Device Management
  • MECM Compliance Settings - creating and deploying Baselines & CIs, including custom scripts
  • Application Packaging - working with MSIs, custom exes with switches, etc; including applications from Microsoft, third-parties, and home-grown applications, using tools like Orca - InstallShield is a plus, though we are not using it currently
  • Creating SSRS Reports, creating and using PowerBI, or other reporting systems
  • CMPivot
  • Basic familiarity with ticketing systems (we use Service Now)
  • Operating in environments with production systems sensitive to downtime

Required

• Bachelor’s degree in an IT related field or equivalent experience;
• At least five years of experience working in desktop engineering or Workspace Management position;
• At least five years of experience working with Intune and Microsoft Endpoint Configuration Manager (MECM)/ System Center Configuration Manager (SCCM);
• Communicate in a positive upbeat manner both verbally and in writing to a multicultural audience;
• Experience in understanding business requirements and translating them into something understood by a non-IT business leader;
• Consistently demonstrate initiative and self-motivation in creating and completing tasks with minimal oversight by leadership;
• Free to travel (5-10%) within the United States;
• Fluent in English.

Appreciated

• Experience creating/troubleshooting Microsoft Group Policy.
• Experience with application packaging and deployment.
• Experience with third party patching tools integrated with MECM and Intune (e.g. PatchMyPC).
• Experience with using Automatic Deployment Rules to deploy Microsoft updates to workstations and servers.

Personal profile

• Excellent communication skills (concise writing and orally convincing);
• Excellent interpersonal relation skills;
• Eager to learn and continuously develop personal and technical capabilities.

Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed. Candidates currently living in a commutable distance to Lancaster, PA are encouraged to apply.

What we Offer:

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.