Sr Desktop Engineer

Overview

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

 

Responsibilities

The candidate will be responsible for guidance and design of clinical, business, financial and system technologies; design of major corporate systems and desktop architectures, including applications, data, and infrastructure; and documentation of technical components for overall solutions. Candidate will be expected to work with technical teams on highly complex projects that require in-depth knowledge across multiple technical areas and business segments including:  

Desktop Security

Desktop Lifecycle Management

Enterprise Patch Management Governance

Desktop and Application Virtualization

Vendor Management

Technology selection

Desktop Engineering Standards

Systems Development Life Cycle (SDLC)

Project Management Coordination

 

Candidate will compose thorough, in depth technical architectural models for WellStar projects;

effectively communicate with business partners; participate in building prototype solutions that support any given architecture and discuss solutions with sponsors, engineers and other architects; assist in the creation of large/complex business case proposals with corresponding financial analysis and project plans, and written and oral presentations of projects; provide business case and technology assessments; reviews new and existing program/project architectures for compliance with IT standards, policies and architectural plans; and identifies architecture risks and proposes alternatives and solutions. Candidate must work with minimal supervision and monitor the customer service tracking solution daily for customer support needs.  The candidate will participate in the architect, engineering, design, deployment, diagnosis and resolution of complicated system problems. 

 

Qualifications

Required Minimum Education:

• Bachelor's Degree
• Associate Degree in IT field or equivalent Degree Preferred

 

Required Minimum Skills:

• To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired.
  • 9 years minimum experience in an IT support role in an enterprise environment with proficient understanding and use of the following:Endpoint Operating Systems (Windows, Macintosh OSX, Android, iOS, ThinOs, Linux)
  • Windows Server OS(2003, 2008, 2012)
  • SQL Server/SQL Reporting(2008R2, 2012, 2014)
  • Software Deployment (Altiris, SCCM, LANDesk, Kace)
  • Image Management (Deployment Methods, Version Control, Sysprep Process, NIST/PCI/HIPPA Compliance)
  • Desktop Virtualization (i.e. Citrix, VMWare, Microsoft)
  • Application Virtualization (ie. Citrix, VMware)
  • Patch Management/Remediation (i.e. Altiris, SCCM, WSUS, KACE, LANDesk)
  • Active Directory (GPO Management, OU Structure)
  • Microsoft Office (Word, Outlook, Excel, PowerPoint, Visio, SharePoint, Project)
  • Scripting Languages (Batch, VBScript, PowerShell, AutoIT)
  • Antivirus (Symantec, McAfee, Kaspersky)
  • Thin/Zero Client Management(HPDM/WDM)
  • Endpoint Encryption
  • Professional IT Certifications, such as: Microsoft (MCP, MCITP, MCSA, MCSE); Citrix (CCA-V, CCP-V, CCE-V); VMWare (VCP4-5, VCP6-DTM); CompTIA (A+, Network+, Security+).
  • Engineer and implement system solutions for customers using technologies that meet their needs.
  • Interpersonal skills such as: telephony skills, communication skills, active listening and customercare.
  • Diagnosis skills of technical issues.
  • Ability to multi-task and adapt to changes quickly.
  • Technical awareness: ability to match resources to technical issues appropriately.
  • Service awareness of all organization's key IT services for which support is being provided.
  • Understanding of support tools, techniques, and how technology is used to provide IT services.
  • Self-motivated with the ability to work in a fast moving environment.
  • System documentation and consulting services to include system reviews and recommendations.

 

Remote Eligible 

 

Employment Type: FULL_TIME