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Form of workDescription
Remote OR Hybrid : Reporting where work can/needs to be performed / collaboration should happen. If the person lives w/n 50 miles of such a location, they are expected to come in three times a week. If they do not live within 50 miles of any of those locations, they don’t need to report in.
- This role is based remotely but if you live within a 50-mile radius of [Atlanta, Austin, Detroit, Warren, or Milford], you are expected to report to that location three times a week, at minimum.
About the Role :
The position will report to the Manager, Card Business Strategy and will support management of the program P&L, delivery of all contractual items and ensure good governance of the partnership. This is an individual contributor role that will work closely with various members of the Loyalty Card Program team and the bank, as well as collaborating across GM to grow & deliver success for the program.
Specific job responsibilities include:
- Develop and maintain documentation and artifacts to track contract adherence, deliverables, SLA’s, escalates issues and reports out as necessary
- During RFP process, ensures that business critical GM and outgoing partner bank obligations are being met until separation.
- Manages organization and running of Joint Operating Committee meetings, conflict resolution and compliance. Responsible for product / customer issue resolution.
- Supports preparation of plans for issuer change that include any obligations that arise from an amicable separation agreement, and ensure they are understood by all relevant GM internal constituents.
- Works closely with product to prepare plans to onboard new bank partner to new loyalty platform, determining dependencies and sequencing of all involved parties.
Additional Description
Qualifications / Requirements:
- Bachelor’s degree
- 5+ years of co-brand program management is preferred, but similar experience in managing complex high profile partnership agreements between major brands is just as valuable.
- High EQ with excellent relationship management & influence skills, with attention to detail
- A proven & successful track record in navigating cross functional teams to achieve desired results in a highly-matrixed organization
- A demonstrated proficiency in leading, developing or supporting execution of strategic plans, including roadmap prioritization & management, creation & tracking of measurements plans, executive / senior leadership report outs, etc.
- Comfortable executing complex projects and assignments with a high degree of autonomy, confidentiality, and accountability for results
- Ability to work independently with minimal supervision
- Operate with high level of time management and prioritization skills
- Ability to organize and plan effectively, in ambiguous and continually changing environment
- Highly developed oral and written communications skills, with focus on succinct, simple messaging
- High level of interpersonal skills to work effectively with, motivate and elicit work from others
- Must be energetic, hardworking, enthusiastic; willing to offer opinions and judgments and constructively challenge leadership
- Must be comfortable working with and at times, managing Senior Leaders and Executives within the organization
- Demonstrated ability to work in an action oriented, decision-making environment and be decisive
- Must plan and be able to anticipate risks associated with projects/tasks and have a plan to handle if encountered in highly visible live environments
COMPENSATION : The median level of salary compensation for this role is $75,000.00 to $119,800.00 Annually
BONUS POTENTIAL : An incentive pay program offers payouts based on company performance, job level, and individual performance.
BENEFITS : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
#LI-Remote #GM-Remote #LI-JN1
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
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