Sr. Account Executive, Enterprise Customer Success, Amazon Freight

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of professional or military experience
• Bachelor's degree
• Experience developing strategies that influence leadership decisions at the organizational level

Amazon Freight is a fast-growing startup, externalizing Amazon's transportation capabilities as a service. Amazon Freight provides truckload and intermodal services, on the world class network and capabilities currently used to operate Amazon’s own freight movements. As a Senior Account Executive, this role will oversee relationships with Amazon Freight’s largest Customers. We are looking for complex problem solvers who are able to build and manage relationships with senior leaders at Fortune 500 customers. In this role, the Senior Account Executive will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. The position will build and customize solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience.
As the primary relationship manager, this role will be responsible for customer advocacy, collaborating to deliver on customer commitments, drive continuous improvement and create a high-performing profitable business with the customer(s). This role requires a collaborative business builder mindset to work cross- functionally to operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.
Key job responsibilities

• Own the primary commercial relationship with Customer's executive decisions makers. Responsible for building and managing healthy engagements that enable profitable business growth
• Responsible for defining the account growth plan, collaborating with internal and external stakeholders to secure alignment, and execute the plan to deliver on business objectives
• Identify new growth opportunities and define business plans to achieve goals
• Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target financial outcomes
• Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio
• Manage opportunity pipeline and monitor the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence
• Be a trusted partner to Shipper / 3PL / Broker / Managed Transportation customer segments, helping customer and internal stakeholders in maximizing targeted business outcomes

We are open to hiring candidates to work out of one of the following locations:
Atlanta, GA, USA | Chicago, IL, USA | Mountain View, CA, USA | Seattle, WA, USA

• Experience interpreting data and making business recommendations
• Experience identifying, negotiating, and executing complex legal agreements

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,400/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

Health insurance