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Form of workJob Description
We are seeking a motivated and like-minded Spravato Patient Care Technician with clear goals of advancing our culture in the fast-paced and exciting field of mental health!
Position Overview:
The Spravato Patient Care Technician is responsible for administrative oversight and supervision of Patient Care during Spravato administration/treatment. Spravato is a prescription nasal spray medicine taken along with an antidepressant to treat adult patients with treatment resistant depression and major depressive disorders.
Skills and Qualifications
- Experience working in a healthcare setting/medical office environment preferred.
- Proficient with Microsoft Word and Excel, strong computer and data entry skills required.
- Excellent written, verbal and follow up skills required.
- Excellent communication skills and ability to work well with a team.
- Ability to interact with potential patients, clinic staff, physicians and departments in a professional manner.
- Ability to multi-task with a high degree of attention to detail and bring tasks to completion.
- Must maintain professional appearance and demeanor and interface well with patients in a mental-health setting.
- Must respect and adhere to office guidelines and use good judgment regarding patient confidentiality.
- Punctual, reliable and flexible.
- Direct Patient Care experience and working with patients who are suffering from anxiety and depression is preferred.
- High School Diploma required. Bachelors degree is preferred.
- Experience in healthcare is strongly preferred.
- Certified Medical Assistant; preferred but not required.
- Managing physician and procedure schedules related to Spravato treatments
- Obtaining prior authorizations for new patients
- Maintaining authorizations for active patients
- Assisting with Patient Care and medication ordering from various pharmacies to each center
- Maintaining compliance with REMS, DEA, Med log audits etc.
- Auditing Spravato Charts as needed
- Assisting with Spravato consults as needed
- Providing a safe and therapeutic environment for daily treatment sessions
- Providing education and information to patients regarding Spravato Treatment
- Conducting regular vitals checks on patients during Spravato treatment
- Office administrative tasks such as answering phones, maintaining office organization, cleanliness of Spravato treatment room, reporting necessary information to Office Manager, documenting treatment notes in EHR, and handling all medical information in compliance with HIPAA
- Taking basic patient vitals including height, weight, blood pressure, and pulse oximeter measurements
- All other duties as assigned.
