Specialty Services Logistics Technician (Full Time, 1St Shift)

Department:
11500 Advocate Aurora Health Corporate - Supply Chain: Good Samaritan Hospital
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday- Friday 6am-2:30pm
It's More Than a Job, It's a Calling!
Position: Specialty Services Logistics Technician
Location: Good Samaritan hospital; Downers Grove, IL.
Full Time; Day Shift
~~Mon-Fri, 6am-2:30pm
Major Responsibilities:

• Inventory Management
  • Manage all specialty supply inventory within specialty departments (including but not limited to surgical areas, cath lab, I/R) via the 2-Bin inventory management process, including all stock, non-stock, suture, endo-mechanical and anesthesia supply items; Support all clinical requirements for inventory in relation to the provision of patient and clinical care within the Surgical OR, and other non- Surgical OR inventory locations as assigned.
  • Review, manage and adjust, as necessary, all 2-Bin inventory locations at a frequency as established within DemandTrack, or as otherwise required.
  • This position requires a high level of computer knowledge & aptitude in order to run the various Supply Chain Management software programs including but not limited to QSight, Lawson, Asset Tracker, OrderQ, DemandTrack, Microsoft Office suite including Access.
  • Remove all empty bins from designated inventory locations and scan the empty bins via the Lawson Mobile Supply Chain provided scanner; Be responsible on a daily basis for maintaining, charging and securing the Lawson Mobile Supply Chain Scanner so as to protect against theft, loss or damage.
  • Pick and pack all replenishment supplies / inventory from the General Stores on a regular basis, in accordance with work schedule assignment, as required according to the 2-Bin process necessary for these specialty areas
  • Transport all supplies / inventory from the point of pick / pack to the respective inventory location at the associated point-of-care location.
  • Put away all supplies / inventory in the appropriate and designated inventory location on a daily, or as required, basis, placing all inventory / supplies in their proper storage location in a first expired, first out (FEFO) order. Rotate all inventory supply items accordingly. Conduct a 100% inspection of all inventory / supply items in each inventory location and in each respective bin or holding location on a regular basis. Remove any non-conforming supply / inventory items detected and place them in the respective non-conforming green supply bin. At least once per week, or sooner if required, gather all non-conforming supply items and transport them to the General Stores. Register and log each non-conforming supply item in the Advocate Non-Conforming Supply portal, including all pertinent information into DemandTrack. Log all root cause analysis (RCA) forms inside DemandTrack for each logged non-conforming supply logged.
  • Remove all empty supply / inventory bins left in place by clinical staff on the wire racks of any 2-Bin inventory system within a respective inventory location, pulling the rear supply / inventory bin forward on the rack.
  • Be responsible for managing all expedite requests for any supply / inventory items. Review any request for expedite with the Supply Chain Manager prior to placing a requisition for any such orders. An expedited order is defined as any supply / inventory being requested for order for delivery in any manner other than standard delivery.
  • Be responsible for visually inspecting each inventory location assigned for the purpose of performing housekeeping duties, including, but not limited to, straightening all supply / inventory bins, removing all non-standard supply / inventory items or other incorrect products left in each respective inventory location, remove all debris, trash, cardboard or other clutter and ensure all 2-Bin racks are aligned, neat and orderly.
• Receiving
  • Be responsible to perform receiving functions for all incoming orders, whether bulk or logical unit of measure related to the specialty area.
  • Review all incoming orders for accuracy and correlation to appropriate PO and ship-to location.
  • Identify incoming quality issues and errors. Coordinate with all applicable customer service representatives & buyers associated with the third-party vendors and/or shipping companies.
  • Perform all receiving functions via the scanning technology and work standard provided.
  • Maintain a clean work environment on a daily basis, performing all housekeeping functions as needed or assigned, including the use of red tag and visual management tools to ensure that all tools, equipment and work space items are located in specified location at all times.
  • Deliver all inbound product received, including the analysis, problem solving and trouble-shooting for all incoming product that is not properly identified with the correct ship-to or requisitioning location.
• Leadership Support and Collaboration with Clinical Staff
  • At all times support specialty leadership and all clinical associates with open communication and performing reasonable assignments as requested from time to time.
  • Serve as a vacation replacement for the Surgical OR Perioperative Coordinator as required. (varies by site)
  • Provide backup for other Specialty Services Tech associates within Supply Chain as needed and assigned by the Supply Chain Manager.
  • Communicate with specialty department leadership any instances of non-conforming products that are detected or gathered from any green bin contained within the specialty clinical area at any time.
  • Proactively communicate with specialty department leadership any inventory issues related to any inventory stock-out, backorder, delay or other issue of note.
• Inventory Usage Analytics
  • Review, monitor and manage all inventory SKU related analytics via the use of Advocate's DemandTrack application, QSight application and other applications as required
  • Adjust all SKUs turning faster than targeted in DemandTrack (Red signal) and all SKUs turning slower than targeted in DemandTrack (Blue signal) until stabilized and optimized.
  • Be responsible for reviewing, adjusting and managing, as required, all potential obsolete and potential overstock inventory items, keeping the aggregate value below target state and demonstrating ongoing continuous improvement capabilities.
  • Utilize the Advocate Logistics Index, and other associated analytics on an ongoing and regular basis.
• Inventory management Continued
  • Be responsible for consignment management and ensuring vendors rotate stock to prevent expired product.
  • Review the analytics associated with non-conforming supply items on a weekly basis, reviewing supply items by inventory location and by SKU for the purpose of determining the root cause and corrective action necessary to mitigate the reoccurrence of a non-conforming supply item. Review all proposed corrective actions with the Supply Chain Manager prior to implementation.
  • Be responsible for management of Intra-site transfers before expiration; including working with site finance teams to move inventory charges.
  • Be responsible for monthly reporting of inventory levels, expiration, overstock, open orders, and PO errors; out of Supply Chain systems.
  • Be responsible for any assigned inventory locations, including inventory management and associated inventory valuation levels for the any Specialty locations in General Stores. Be responsible for seeking any clarity or further understanding directly from the Supply Chain Manager in the event inventory valuation information is not known or understood.
  • Perform regular cycle counts, as determined by the Supply Chain Manager, for all assigned inventory areas within the clinical areas. Be responsible for maintaining a cycle count error rate of five percent (5%) or less. Be responsible for evaluating and understanding the root cause analysis for any errors and implementing the necessary process-specific corrective action.
  • Be responsible to carry any pager/portable telephone assigned to provide expeditious response to customer requests. Be responsible for any such piece of equipment in protecting from loss or damage.

Education/Experience Required:

• Associates degree OR 4-5 years of experience in perioperative inventory management AND HS Diploma or GED
• 2-3 Experience in perioperative inventory management with operating knowledge of specialty departments included. (Specialty departments can include the following or variations of the following: Cath Lab, surgical OR, I/R)

Knowledge, Skills & Abilities Required:

• Strong Computer Skills Ability to collaborate with clinical managers & Directors Ability to use a barcode scanner Analytical decision making Root Cause analysis Problem Solving & resolution 2-bin Inv. Mgmt Knowledge Par Replenishment and cycle count capabilities System software knowledge: Lawson, Qsight, DemandTrack OrderQ, et, all

Physical Requirements and Working Conditions:

• This position will require moving various types of inventory containers, as well as bending, reaching, lifting, pushing, pulling, stretching, computer reading, and data entry.
• Ability to lift up to 35 pounds without assistance. For lifts over 35 pounds, lifting equipment is expected to be used or lift with at least one other associate when available. Unique lifting/movement situations will be assessed on a case by case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties. Advocate Aurora Health is one of the 10th largest not-for-profit, integrated health systems in the U.S. with nearly 3 million patients served at more than 500 sites of care in Illinois and Wisconsin, including 28 hospitals. We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in a variety of specialties.