Specialty Pharmacy - Training Coordinator - Pharmacy, Health And Wellness Operations - Tech

Position Summary...
What you'll do...
Walmart Specialty Pharmacy is a one-off business unit within Walmart; specialized in the delivery of low/limited distributed pharmaceuticals to patients throughout the United States and Puerto Rico. Unlike a traditional or retail pharmacy, Specialty Pharmacy manages and distributes life sustaining medicines to patients with extremely challenging illnesses. We are predominately a patient contact center, but also operate a fully functional pharmacy with an entire team of pharmacy professionals. While we are not patient facing, we are fully engaged with our customers, patients, and medical practitioners throughout the country.
We are hiring a Training Coordinator for our Specialty Pharmacy department in Orlando, Florida. This position is not remote and requires working onsite. The work schedule will be Monday through Friday between the hours of 8am to 6pm. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
Minimum Qualifications:

• 1 year of experience training others in a call center environment
• 1 year of experience in a pharmacy environment

Preferred Qualifications:

• Strong written and verbal communication skills,
• Strong organizational skills, with the ability to plan and manage training programs, schedules, and resources.
• Familiarity with various training method, such as e-learning, on-the-job training, classroom facilitation
• Comfort with LMS software and tools, as well as basic computer skills
• Strong interpersonal, working well with colleagues and trainees, with a passion for training.
• Ability to adapt to challenging training needs and adjust accordingly.
• Excellent attention to detail
• Problem-Solving skills to resolve challenges encountered during training sessions and the ability to address them effectively.

Job Description

• Provides support for associate training in Pharmacy and Health and Wellness areas by coordinating and facilitating certification courses (for example, Pharmacy Technician University); coordinating Computer Based Learning courses for associates; and preparing, reviewing, analyzing, and monitoring reports, logs, and forms (for example, training participation, process reports, compliance adherence, and standard operating procedure documentation).
• Trains associate in pharmacy and in Health and Wellness areas by providing instruction on the proper preparation, operation, and troubleshooting of machinery; distributing training materials; providing feedback and responding to questions on equipment operation; and following up with associates to ensure completion of training.
• Develops training programs and materials in Pharmacy and Health and Wellness areas by conducting training needs analysis; identifying and developing training content and materials; adapting existing training content and materials; and evaluating training effectiveness.
  Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.
• Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
• Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

Benefits & Perks:
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer - Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
Who We Are:
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
1 year's experience in a pharmacy environment (for example, central fill, specialty, retail, mail order) OR 1 year's experience training other associates/employees.
Meets state requirements to work as a Pharmacy Technician, such as minimum age, qualification, registration, certification, and/or licensure when required by the State Board of Pharmacy or equivalent.
Must obtain national certification certificate issued by PTCB (PTCE) or NHA (ExCPT) within one year of job entry
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Certification, or coursework, in focus group or meeting facilitation, Full-time trainer in a manufacturing environment, Holds an active/valid national certification certificate issued by Pharmacy Technician Certification Board (PTCE) or National Healthcareer Association (ExCPT), Meets state requirements to work as a Pharmacy Technician (for example, minimum age, qualification, registration, certification, and/or licensure when required by applicable State Board of Pharmacy or equivalent)
Primary Location...
2354 COMMERCE PARK DR, ORLANDO, FL 32819-8601, United States of America