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Form of workJob Description
Are you ready to make a difference in the lives of individuals and families? Are you passionate about working in an organization that believes in and actively promotes racial and social equity? If the answer is yes, WEAVE may be the place for you!
Our Organization:
WEAVE, founded in 1978, is Sacramento’s primary provider of services supporting domestic and sexual violence survivors. The organization offers 24/7 support and response, an emergency safehouse program, counseling, legal services, and much more to some of the most vulnerable members of Sacramento’s many communities. WEAVE has grown significantly in recent years, expanding services and capacity to meet community needs. With diverse programs and an organizational commitment to excellence, WEAVE is leading the way in service standards.
Our mission is to promote safe and healthy relationships and support survivors of sexual assault, domestic violence, and sex trafficking. Our vision is a community free of violence and abuse.
The Role:
The Counseling Services Administrative Specialist is often the first point of contact for survivors seeking Counseling Services from WEAVE. This role is critical to ensuring that survivors have a welcoming, inclusive and positive experience when seeking Counseling Services, and for responding to requests for services in an organized and timely manner.
The Specialist is responsible for administrative duties that support the Counseling Services program. This includes but is not limited to: professional and efficient scheduling of counseling appointments; answering a dedicated counseling appointment phone line during business hours; returning messages left outside of business hours, managing counseling wait lists; assisting with various administrative Counseling Services tasks; and other related tasks as assigned. In addition to the Counseling Services Manager, this position works closely with another Counseling Services Administrative Specialist, the Counseling Clinical Supervisor and the Counseling team.
Our Ideal Candidate:
Our ideal candidate is a committed individual with experience in an administrative support role or a similar role where organization and customer service skills are key. The candidate must be able to engage with survivors seeking support in a professional, compassionate and efficient manner. They must be comfortable managing a busy phone line, be able to accurately and efficiently schedule appointments and maintain waitlists, contribute to a positive and results driven team environment, and demonstrate a clear understanding of how their role is directly tied to the overall success of WEAVE's Counseling Services program.
Compensation:
The starting pay range for this position is $22.40-$26.34/hr. Bilingual (Spanish) oral and written skills are preferred and a pay differential is available for the successful candidate who meets this criteria.
Please see the attached Job Description for specific details regarding job duties and eligibility requirements.
Reasons to Work for WEAVE:
Compensation & Benefits: We offer competitive non-profit wages, 100% health insurance premium coverage for most eligible employees, dental and vision insurance, long-term disability and life insurance, a 401(k) plan with employer match contributions,13 paid holidays, generous PTO accrual, California Paid Sick, an Employee Assistance Plan, and more.
Growth-Oriented: WEAVE encourages employees to constantly learn and grow their skills; we provide continuing education opportunities, social justice learning opportunities and when possible we strive to give staff opportunities to attend appropriate conferences and seminars relevant to their work.
Collaborative & Inclusive Culture: We are committed to a diverse, inclusive, and accessible work environment where all staff and clients feel welcome; we celebrate our differences and actively seek out new perspectives from our staff to improve our programs and services. The successful candidate must be willing and able to work positively with other staff and clients with broad arrays of backgrounds and life experiences.
Available shift is Monday through Friday, 8:30 a.m. to 5:00 p.m.
The position is a full-time (40 hours per week) hourly position.
