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Form of workDelaware North Parks and Resorts is hiring a full-time Spa Supervisor to join the team at Tenaya Lodge At Yosemite in Fish Camp, California. As a Spa Supervisor, you will be responsible for the supervision of associate staff and guest satisfaction.
PayLife at Tenaya at Yosemite
Embark on a thrilling journey at Tenaya Lodge! Nestled near Yosemite National Park's entrance, our mountain resort promises a year-round playground for outdoor enthusiasts. Join our global team in an awe-inspiring location that inspires every day.
- Low-cost transitional housing for up to 90 days for $50/ week (subject to availability)
- Close proximity to outdoor attractions including Yosemite National Park, Bass Lake, Sierra National Forest
- Opportunity for outdoor activities including hiking, fishing, biking, rock climbing, camping, horseback riding, and much more!
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal in our employee dining room
- Commuter bonus - $10/day for 35+ miles and $20/day for 50+ miles
- Employee discounts - 20% off food and beverage and 30% off retail
- Referral bonus – earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way.
- Oversee the Spa front desk, address and answer guest questions or concerns, and ensure adherence to all Spa policies and procedures.
- Establish and maintain inventory and ordering, keeping within budget guidelines, while setting goals for retail sales on a daily and monthly basis.
- Record and file purchase orders by vendor and route to appropriate approvers.
- Assist Spa Director with payroll, commissions, and tips reporting as well as the daily operation.
- Assist with associate staffing, training, coaching, and safety.
- Cultivate and maintain professional working relationship with all departments.
- Help maintain a controlled and relaxing working environment throughout the spa to ensure high levels of guest satisfaction.
- Ensure Guest Path and Green Path compliance for all associates.
- Monitor progress of work assignments for all staff; provide rewards and recognition.
- Record minutes at Spa associate meetings and follow up communications with all associates.
- High School diploma or equivalent and one to three years of experience working in a spa or resort environment.
- Excellent guest service, communication, organization, and detail skills.
- Ability to work unsupervised, and work flexible schedules such as days, evenings, and weekends as needed.
- Ability to supervise staff in the absence of the Spa Director.
- Strong leadership and associate motivation skills.
- Supervisory experience preferred.
- Lift and carry up to 50 pounds with frequent twisting, bending and reaching.
- Ability to work longer than 8 hours when necessary.
