Spa Coordinator

Job Overview:
We are seeking a highly organized Spa Coordinator. Must be able to multitask and salon background is a plus with strong communication, sales and customer service skills. As a Spa Coordinator, you will be responsible for providing exceptional customer service and ensuring the smooth operation of the spa.

Duties:
- Scheduling appointments for customers (must be able to explain and upsell services)

- Communicate with guests any changes to their appointments

- Maintain booking calendar

- Handle guest check in and intake process

- Assist in creating excellent customer experience throughout their appointment

- Provide administrative support i.e. handling calls, scheduling and updating appointments, updating schedules to match bookings, handling billing issues and opening and closing the register daily

Experience:
- Previous experience in retail sales or customer service roles is preferred
- Excellent communication skills, both verbal and written
- Ability to communicate effectively with clients from diverse backgrounds
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Time management skills to ensure smooth operation of the spa

If you are passionate about providing exceptional customer service and have a keen eye for detail, we would love to hear from you. Join our team as a Spa Coordinator and help us create a relaxing and enjoyable experience for our clients.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person