Looking for enthusiastic and experienced team members to join The Spa at The Alfond Inn, located in beautiful Winter Park. With its elegant atmosphere, "The Spa" will offer a retreat where guests can find peace and rest, so come join our team ...
PM shift ends at 10:00 pm including weekends.
*All applicants who are offered employment with The Alfond Inn will be subject to a criminal background check. Offers of employment are contingent on the successful completion of that background check*
General Purpose:
Primary responsibility is to assist guests and maintain cleanliness in the locker rooms, Fitness center, waiting room and linen room. Also promote spa services, to maintain linen levels and to restock amenities. This position will fulfill guests’ requests for service courteously and efficiently.
Job Duties and Responsibilities:
Perform job functions with minimal supervision, focusing attention on guests’ needs, remaining calm and courteous
Maintain complete knowledge of:
Hours of operations and activities of hotel
Spa services and products
Scheduled daily group activities
proper cleaning techniques, requirements, and use of equipment and proper chemical handling
Comply with, spa and departmental policies and procedures
Promote positive relations with all individuals who approach the fitness and locker areas; greet each guest warmly and provide a courteous good-bye
Accommodate all guests’ requests expediently and courteously
Handle guest complaints by following hotel procedures and ensuring guest satisfaction
Successfully complete the training process
Ensure that all supplies/amenities are available to guests (towels, face cloths, bath mats, robes, shower caps, slippers, shampoo, bath gel, moisturizer, conditioner, deodorant, mouth wash, shaving cream, razors, hair spray, hair dryers, brushes, combs, etc.)
Ensure the placement of dirty or used items in the proper containers
Maintain locker, changing and/or waiting areas, ensuring they are clean and properly stocked at all times
Assist with the laundry duties such as loading washer, dryer, folding and or ironing
Responsible for maintaining equipment and storage areas in linen closet, fitness & locker facilities
Notify management of all maintenance needs
Attend all required meetings and training sessions
Assist other departments when needed
Perform any task deemed necessary by management
Benefits
- Medical, Dental and Vision Insurance
- Holiday PTO
- Vacation PTO
- 401K