Solutions Technician

About Liminal

Liminal’s mission is to accelerate the clean energy transition by improving the cost, quality, and reliability of battery manufacturing. We do this by providing customers with better analytics and insights during production. Our breakthrough EchoStat® platform uses ultrasound and machine learning technology to supply customers with the information needed to accelerate production ramp-up, improve productivity and reliability, and detect critical defects early. Liminal has active product evaluations with major cell manufacturers and EV OEMs, and are on track to close multiple $M deployment contracts for commercial cell production in 2023.

Our Culture and Values

• We are dedicated to building a world-class, world-positive company.
• We work closely on a foundation of mutual trust and informed decisions.
• Our core values are trust, empathy, and curiosity.
• We value personal growth, continuous learning, and safety.
• We believe the most innovative teams are inclusive of and celebrate all forms of diversity.

About the Role

We are poised for significant customer and deployment growth entering 2023 and are looking for a Solutions Technician to join our Solutions team. In this technical role, you will engage closely with customers during post-sales planning, factory acceptance testing (FAT), deployment, training, commissioning, and site acceptance testing (SAT). This will require a good amount of travel (average 50%), both domestically and internationally. You will have an active role in refining and improving the team’s practices and procedures. When not on deployment, hybrid work is an option after an initial in-person training period.

Main responsibilities will include:

• Work directly with our customers to develop and execute validation and integration plans for our inspection solutions into their battery cell production environments
• Provide pre-sales and post-sales technical support to our customers
• Enable seamless integration by engaging with vendors who provide production equipment, conveyance systems, automation solutions, etc. to our mutual customers
• Train customers in the use of Liminal solutions
• Develop strong product expertise across both software and hardware components of our solutions and products
• Develop best practices and procedures for the Solutions team, with support from the Liminal product, engineering, & business development teams
• Provide customer feedback to the Product and Engineering teams as needed

Requirements

Minimum Requirements:

• 2 years of relevant experience supporting and/or integrating enterprise products, preferably in an industrial / manufacturing environment
• Hands-on experience with industrial automation equipment (PLCs, Industrial PCs, controllers)
• Basic familiarity with Python programming and Linux shell environments
• Willing & able to travel to customer sites, domestically and internationally, on a regular basis (50%)
• Strong written and verbal communication skills.
• Ability to work collaboratively in teams and independently with minimal supervision.
• Curiosity about how things work and tenacity at tinkering and learning new things.
• A coachable attitude and a strong desire to improve yourself and others around you.

Nice-to-haves:

• Experience with manufacturing inspection / metrology / quality control products
• Associate degree or undergraduate degree in engineering or applied sciences
• Familiarity with battery technology and/or manufacturing
• Fluency in Korean, German, French, Mandarin, or Japanese would be a bonus

Benefits

• Annual salary of $75,000 to $85,000 plus stock options, based on skill level and experience, to help you and your family build a healthy and secure future.
• Group health benefits that provide support for employee well-being and preventative care, including comprehensive medical, dental, vision, and life insurance.
• A retirement program that helps build future financial security through both traditional and Roth 401(k) options with employer matching.
• Flexible working hours so you can be productive when is best for you.
• Generous time-off policy to allow you to renew and refresh through vacation, personal leave, and holidays.
• For new parents, 8 weeks of fully-paid parental leave that you can take at any point during the first year.

Liminal is an equal opportunity employer. We celebrate all forms of diversity, and are committed to creating an inclusive environment for all employees. However you identify or whatever your path here, please apply if this job excites you. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the hiring process, perform essential job functions, and receive other benefits and privileges of employment.