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Form of work
SalaryWorkd is seeking a talented Software Quality Assurance Analyst Lead to join our team in Farmington Hills, MI or remotely!
Supervisory Responsibilities:
- Hires and trains Quality Assurance staff
- Oversees the daily workflow and schedules of the department
- Conducts performance evaluations that are timely and constructive
- Trains and motivates employees to ensure that quality standards are met
Duties/Responsibilities:
- Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery
- Identifies and sets appropriate quality standards and parameters for products
- Communicates quality standards and parameters to QA team, product development team, and other appropriate staff
- Participates in product testing
- Identifies and analyzes issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues
- Reviews client, customer, and user feedback
- Coordinates product testing processes
- Creates and implements company quality standards
- Accomplishes Quality Assurance objectives by monitoring, reviewing, and enforcing policies and procedures
- Achieves Quality Assurance operational objectives by contributing to information analysis
- Validates quality processes by establishing product specifications and quality attributes
- Maintains and improves product quality by completing product, company, system, and compliance audits
- Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends
Required Skills:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
Education and Experience:
- Bachelors degree in Business, Engineering, or field related to the products being developed required
- 5+ years of supervisory experience in Software Quality Assurance
Our Core Values
- Customer Satisfaction: We value our clients and consider them our long-term business partners. We are committed to providing quality solutions and excellent service.
- Culture: We offer an awesome work environment where people are passionate about technology.
- Growth: We are expanding rapidly into new markets, launching new services, and are uniquely positioned in the SaaS industry.
- Support: We champion learning and believe the most successful people are those who feel empowered to ask questions, make decisions, and take risks.
What We Offer
- Track record of growth in multiple industries of software development
- Excellent work-life balance
- Hybrid to full remote opportunities
- Competitive salary and 401k plan with company match
- Medical, Vision, Dental, Life Insurance
Candidates must be authorized to work in the U.S.
To apply, please submit your resume for our review.
