Address
Form of work
Salary
At the heart of QIAGEN’s business is a vision to make improvements in life possible.
We are on an exciting mission to make a real difference in science and healthcare. We are still the entrepreneurial company we started out as and have today achieved a size where we can bring our full power to many initiatives and to our presence across the globe.
Our most valuable asset are our employees – more than 6000 in over 35 locations around the world. Our ambition is to ensure we have outstanding and passionate people working in the best teams and we are constantly looking for new talent to join us.
There are few players who have shaped the world of modern science and healthcare as much as QIAGEN, and we have only just started.
If you are looking to advance your career, are seeking new challenges and opportunities, enjoy working in dynamic and international, diverse teams and want to make a real impact on people’s lives, then QIAGEN is where you need to be.
Join us. At QIAGEN, you make a difference every day.
Position Description
QIAGEN Clinical Insight (QCI) Interpret is an evidence-based Decision Support software, which is based on the largest curated knowledgebase, and is intended as an aid in the interpretation of genetic variants observed in somatic and hereditary genetic testing.
We are seeking a highly skilled and detail-oriented Software Implementation Specialist to join our team. The ideal candidate will be responsible for overseeing the successful customer implementation and onboarding of QCI Interpret Clinical Decision Support software. This role requires a strong technical background in software and genetics, ability to manage multiple projects, excellent communication skills, and the ability to work collaboratively with both internal teams and external stakeholders.
This is a full-time, home office (field) based role.
Responsibilities:
- Project manage and lead multiple customer on-boarding projects in parallel.
- Schedule and lead customer meetings with relevant stakeholders.
- Gather necessary customer requirements to configure QCI Interpret implementation.
- Work with the customer and internal team to align on client specifications of their clinical report.
- Troubleshoot and resolve any technical issues that arise during implementation.
- Work across internal teams to ensure successful integration with client systems.
- Track progress and keep detailed notes through project completion of each onboarding project.
- Improve processes, SOPs, and information organization as necessary.
Position Requirements
Master’s degree, or bachelor’s degree with commensurate experience, in genetics or related field.
- Customer-facing experience highly preferred.
- Demonstrated project management skills.
- Knowledge and practical experience with bioinformatics.
- Familiarity with XML, JSON, Python, HTML a plus.
- Proven experience in Software Implementation or a similar technical role.
- Strong knowledge of software development methodologies and best practices.
- Excellent problem-solving skills and attention to detail.
- Ability to communicate effectively with technical and non-technical stakeholders.
- Experience with project management tools and methodologies is a plus.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Familiarity with JIRA a plus.
Personal Requirements
Proactive and self-motivated, with the ability to work independently and prioritize tasks effectively.
- Must be able to stay focused on work, free of distractions, in a home office environment.
The estimated base salary range for this position is $100,000 - $120,000. Compensation will be based on the candidate’s experience, skills, geographic location, and other job-related factors. In addition to base salary, we offer a total compensation package that includes annual performance bonus and generous benefits.
What we offer
At the heart of QIAGEN are our people who drive our success. We act with passion, always challenging the status quo to drive innovation and continuous improvement. We inspire with our leadership and make an impact with our actions. We create a collaborative, safe and engaging workplace which forms the basis for high performing individuals and teams. We drive accountability and entrepreneurial decision-making and want you to excel your growth and shape the future of QIAGEN.
QIAGEN is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including but not limited to assumptions about a person’s appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
QIAGEN complies with applicable laws regarding the confidentiality of employee health information and the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs. Candidates who require accommodation should contact Benefits@QIAGEN.com. This policy is part of QIAGEN’s ongoing efforts to support public health efforts and to ensure the safety and-well-being of its employees, customers, business partners, and community.
Job Reference: US/CA01532
