Software Development Specialist 3

Software Development Specialist 3

Software Development Specialist 3

Information Technology Department

Hourly Rate: $36.99

About Us:

Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.

About The Information Technology Department:

The Information Technology (IT) Division works collaboratively with all PUCO departments to identify, procure and support information technology solutions necessary to perform the mission critical business functions of the PUCO. IT subject matter experts: maintain more than 50 business applications: plan, design, build and deploy new IT solutions; provide support for phones, tablets, laptops, desktops and printers; maintain production systems; and manage PUCO’s websites and webcasting activities. In addition, the IT division coordinates infrastructure support and IT security services with the Department of Administrative Services (DAS) and the Office of Information Technology (OIT).

What You'll Do:

In this position as an Software Development Specialist 3your primary duties will be:

• Create & maintain Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings

• Create & manage sandbox environment

• Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

• Identify unused or underutilized platform features

• Create a platform roadmap and define priorities, liaising with stakeholders

• Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

• DevOps/release management experience

• Assisting with requirements gathering, design and development

• Creating test cases or test scripts for unit testing

• Performing production support for IT systems

• Leading focused discussions on technical topics

• Leading & guiding junior developers

• Reading/Creating technical system documents

• Communicating and collaborating within different sections of IT and business area

• Additional duties as assigned.

Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County.

Our organization currently follows a hybrid work structure where employees can work remotely or from the office as needed and based on operational need. This is subject to change with limited notice. A teleworking agreement must be approved by management.

What’s in it for you:

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.

Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the OPERS website for more information.

Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.

Technical Skills: Cloud computing, Software Development/Implementation

Professional Skills: Analyzation, Attention to Detail, Interpreting Data

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Knowledge of: computer and electronics, oral and written communication tools and techniques, customer support and personal service, state and agency policy, procedures and applicable laws*, vision, mission and goals of agency*, Software Development principles and methods for design, development, testing and implementation of new or modified software, commonly used query language, mathematic principles relative to assigned area in IT, IT principles, methods and practices in assigned specialty area, standard software validation tools, software distribution tools and mechanisms, technical writing and documentation practices, systems performance management, requirements analysis principles and methods, back-up and recovery procedures, interrelationships of multiple IT specialties.
Skill for: reading comprehension, speaking, service orientation, troubleshooting, critical thinking, complex problem solving,
lead work, programming software analysis and evaluation, using data recovery tools and techniques, judgment and decision making, assuring quality, and identifying and specifying business requirements.
Ability to: stay abreast of current technologies in area of IT assigned, deal with problems involving several variables in familiar context, define problems, collect data, establish facts and draw valid conclusions, and prepare meaningful, accurate and concise reports.
(*)Developed after employment.

Applications must clearly indicate how the applicant meets the minimum qualifications for the position. All answers to the supplemental questions must be supported by information provided in the work experience &/or education sections on your civil service application. Please do not use “see resume” as a substitution for the completed application; assumptions will not be made. If you have attached supporting documents in the past, you must make them relevant on your current application. This is done in step 7 “Additional Attachments.” If you don’t demonstrate how, you meet minimum qualifications in the supplemental questions, your application may be disqualified from consideration.

For Bargaining unit positions, the provisions of the Ohio Civil Service Employees Association contract apply.

The final candidate for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for this position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.