Software Design Analyst - March 2024

Plexis Healthcare Systems, Inc., a progressive software development company in Ashland, OR, is looking to hire an enthusiastic and experienced Software Design Analyst. This position is remote. Please apply at www.plexishealth.com

Position Purpose

The Software Design Analyst plays a crucial role as a bridge between business groups and development teams. The role relies upon experience and judgment to design innovative functional workflow and automation solutions to meet real market problems for the healthcare payer space. Tasks include documentation of functional requirements, creating use cases, and creating test scenarios for new applications or modifications to existing ones. This position performs a variety of complicated tasks related to the functional Software Design of user interface and user experience for Plexis products, and a wide degree of creativity and latitude is expected.

Essential Functions and Basic Duties

• Analyze requests for software product features and enhancements and translate those into requirements and functional design specifications.
• Design user interaction models, workflows, and interfaces.
• Knowledge of current design trends, standards, and best practices in UI/UX design
• Integrate internal and external product design into a cohesive user experience.
• Translate usability and market research findings into design improvements.
• Develop and maintain a deep understanding of Plexis products.
• Develop and maintain a broad knowledge of healthcare payer (claims processing) industry practices and trends.
• Communicate with clients and Plexis Product Delivery personnel to understand business flows and user roles/personas, and to refine requirements accordingly.
• Work closely with Plexis Product Delivery teams and participate in client calls to maintain a current and clear understanding of client and market needs to ensure Software Design approach will meet or exceed stated requirements, to help develop new product offerings and improve upon existing ones.
• Create and document the functional design specifications and system flows that fulfill the client, market and product requirements and business flows specified for a given project.
• Collaborate with members of the Plexis Product Development team as part of the process of creating Software Design and serve as a contributing member of the overall SDLC.
• Review requirements, functional designs and implementation approaches for usability, completeness, quality, and technical accuracy.
• Successfully communicate conceptual ideas and design rationale, verbally and via written documentation.
• Serve as owner of functional design specifications associated with assigned projects.
• Work with Plexis Technical Writing staff to ensure that user documentation accurately describes product functionality.
• Work with Plexis Training staff to ensure that internal Plexis staff and external client training programs accurately reflect product functionality.
• Participate in general software testing of the product to ensure it meets the intent of the functional designs, customer needs and product standards.

Qualifications

• 3 + years of experience in the design, development (and optionally implementation) of client server and Windows based applications.
• 1 + Years of healthcare payer-related experience (preferred but not required).
• Experience with software systems analysis, design, development and testing.
• Experience creating technical documentation including systems design, context diagrams and functional specifications.
• Experience as an end-user or has previously collaborated with end-users of business software applications, preferably in healthcare payer administrative (claims processing) systems (preferred but not required).
• Experience with gathering business requirements and transferring those to user workflows and Software Design documents.
• Mastery of user interaction and business process workflow design skills and corresponding tools.
• Familiarity with Windows Human Interface Guidelines a plus.
• Knowledge of Microsoft SQL Server tools (Management Studio, Configuration Manager, SQL Server Integration Services).
• Knowledge of database design, writing queries, triggers and stored procedures on SQL Server preferred.
• Deadline driven accountability.
• Excellent communication, self-management and team management skills.

Physical Activities and Requirements of this Position

• Ability to access, input and retrieve information from a computer and typewriter to produce typed copy.
• Capacity to communicate adequately, in person or via telephone, in a manner which can be understood by those with whom the Communications Specialist is speaking.
• Capability of dialing or otherwise using a telephone to place and receive telephone calls.
• Willingness and capability to come and go from the work area repeatedly throughout the day as is necessary.
• Willingness and capacity to sit or stand for minimum periods of one hour at a time.
• Capacity to pick up, leaf through and read books and files and other materials.
• Ability to follow verbal and written instructions and pay attention to detail and accuracy.
• Ability to perform complex mental functions (i.e., prioritize, evaluate series of events, organize, make judgment calls, remember names).
• Ability to perform basic arithmetic functions (using calculator acceptable).
• Willingness and ability to maintain regular attendance for normally scheduled hours, to work overtime and to be flexible to work other shifts as necessary (i.e., potential weekend schedule).
• Ability to reach forward, up, down and to the side in order to move personal computers and other peripheral equipment which weighs up to 40 lbs.
• Ability to interact cohesively with co-workers, clients, vendors and partner companies.
• Ability to work in a fast-paced environment, with competing deadlines and changing priorities. Willingness and ability to work effectively and to interact in a professional manner under pressure or in stressful situations.

Working Conditions

When in office; ability to tolerate, use, work with, in, or under:

• Florescent lighting
• Recycled air
• VDTs
• Semi-enclosed areas
• Central heating and air conditioning
• Office noise
• Occasional moving to new seating areas and buildings.

The key physical requirements for this position include the ability to move freely through an office environment. Use of standard office equipment including PCs, Fax, Copiers, and Phone Systems.

Mental Activities and Requirements of this Position

Reasoning Ability

• Possesses and uses good diagnosis and troubleshooting skills.
• Able to identify problems, patterns, and think through potential solutions then communicate and/or escalate appropriately.

Mathematics Ability

• Basic math skills.

Language Ability

• Capacity to communicate adequately, in person or via telephone, in an easily understood manner.

It is the policy of Plexis Healthcare Systems, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Position Details:

Position Location: Remote

Position Status: Full-Time/Exempt

Benefits: Competitive Healthcare and Vacation Package

Salary Range: $70,000 - $80,000 Depending on Experience