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The Software Asset Management Manager is an individual contributor role responsible for software license compliance management. This is facilitated via software usage optimization; including cost-avoidance, risk-avoidance, and increased usage flexibility. The person in this role will conduct detailed software usage and contract reviews as part of that optimization. They will also generate audit-readiness reporting and ensure that certification, audit, and usage reports are memorialized. Additionally, they will ensure that the discovery tools are performing accurately and timely.
Responsibilities include software licensing and inventory management, which requires an extensive understanding of licensing terms/metrics of vendors like Microsoft, IBM, Oracle, OpenText, SAP, VMWare, Splunk, and Adobe. Further, the Software Asset Management Manager will be responsible for managing the strategic partnership between the internal Software Owner and the ESM team, supporting future strategy and demand planning.
This role requires a wide variety of strengths and capabilities, including:
REQUIRED
- 5 years of experience in Software Asset Management (SAM) license compliance management
- Knowledge and strong understanding of licensing terms\conditions\metrics from Publishers including Microsoft, IBM, Oracle, VMWare, Splunk, OpenText, SAP, and Adobe
- Experience with highly complex license metrics and calculations
- Strong knowledge of Software discovery tools i.e. (ADDM, SCCM, Altiris, etc.)
- Strong knowledge of Software management tools i.e. (USU/Aspera, Flexera, SNOW, SAMPro)
- Experience working with software product owners within the spheres of strategic planning and lifecycle management
HIGHLY DESIRED
- Experience of supporting SAM functions within large, global organizations
- Experience in Software Asset Management (SAM) with cloud-based software including PaaS and SaaS framework
- Exceptional organizational skills and capability to multi-task in a fast-paced environment managing multiple priorities
- Extensive knowledge of software maintenance/subscription renewal/true-up/true-down process
- Advanced analytical skills using Excel and other analysis tools
- Self-motivated, with excellent analytical, communication and problem-solving skills
- Driver-mentality focused on transitioning strategy to implementation
- Excellent written and verbal communication\presentation skills
- Ability to break down complex tasks and explain solutions
- Experience with ServiceNow platform (Service Request, Contract and SAM functions)
- Experience with USU/Aspera SmartTrack
- Certifications in Software Asset Management
- Experience successfully prioritizing work within matrixed management organization
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
