Social Services Assistant

Hourly $21.30-25.00

• Make a difference every day in the lives of the underserved
• Join a mission driven organization with a people first culture
• Excellent career growth opportunities

Join us and find a career that supports:
• Caring for overlooked, underserved, and vulnerable patients
• Diversity, equity, inclusion, and belonging
• Autonomy in a warm team environment
• Growth and training

Perks and Benefits
In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing including:
• DailyPay, receive your money as you earn it!
• Tuition Assistance and dependent Scholarships
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Preferred banking partnership and discounted rates for home and auto loans

Now is your moment to make a difference in the lives of the underserved.
If there is one unifying characteristic of everyone on our team, it is the deep desire to make a difference by helping society's most vulnerable and often overlooked individuals. Every day we have the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most. For those whose calling it is to serve others, now is your moment to join our mission to provide quality care to every patient with compassion, collaboration, and innovation, to live our mantra to “Always Do The Right Thing!”, and to collectively do our part to heal the world, one patient at a time.

The Social Services Assistant works closely with the Social Service Lead and Clinical Specialists to coordinate client admissions and discharges, ensuring appropriate treatment outcomes. They provide direct care to clients, working in a team-based environment and following through on all aspects of their care to implement treatment plans. The Social Services Assistant also serves as an intermediary between various healthcare team members, facility departments, and clients/families, addressing concerns and facilitating a positive treatment experience while ensuring compliance with protocols and facility standards.

• Serve as a contact point, advocate, and informational resource for clients, staff, treatment team, families, payers, case managers, and community resources, ensuring effective communication and coordination of care.
• Collect and analyze data on client care problems, stakeholder satisfaction, and admissions trends, reporting information to appropriate departments for action and improvement.
• Coordinate admissions and discharge processes, including paperwork, signatures, and obtaining necessary financial and risk factor information, while maintaining compliance with state and federal regulations.
• Conduct pre-admission conferences, provide tours and education to prospective clients and families, and initiate stakeholder satisfaction surveys to gather feedback and improve services.
• Assist with incident reporting, monitor chart integrity, and may provide client support for off-site outings and appointments as assigned.

Education

• Bachelor’s degree from an accredited college or university in Social Work or closely related field, or relevant experience.

Experience

• Minimum of (2) two years’ experience with client centered care. One (1) year of experience in Mental Health highly preferred.

Licenses/Certifications

• Current CPR/BLS certification (required)
• Possession of a valid driver’s license as the position may require driving company vehicles. (Preferred)
• Bilingual (Preferred)
• Registered intern, licensed or licensed eligible as Psychologist, MFT, LCSW, LPCC (Preferred).
• Completion of the core competencies of the Psychosocial Rehabilitation Specialist (PSRS), Mental Health Rehabilitation Specialist, and/or Clinical Specialist highly preferred.
• Training or experience with electronic medical records (e.g. Cerner) preferred.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.