Social Media Manager / Short Form Video Content Creator

Seeking an experienced Social Media Manager to help us create engaging content and interact with customers on Social Media platforms. The Social Media Manager will be responsible for collecting content in-store on a weekly basis and editing it into engaging short-Form Videos. They will also be responsible for managing the store's Social Media account, sharing videos and photos they take as well as user-generated content, and responding to customer service questions that come in on the feed.

Responsibilities:

• Collect content in-store once a week to create short-Form Videos for Social Media platforms
• Edit content into engaging, eye-catching short-Form Videos that showcase their products and promotions
• Manage the store's Social Media accounts, including Facebook and Instagram
• Share the edited videos as well as user-generated content (UGC) on Social Media platforms
• Respond to customer service questions that come in on the Social Media feeds in a timely and professional manner
• Develop and implement Social Media campaigns and strategies that align with the store's goals and objectives
• Analyze Social Media data and metrics to track performance and identify areas for improvement
• Stay up-to-date with the latest trends and best practices in Social Media marketing

Requirements:

• 2+ years of experience in Social Media management, ideally in a retail or e-commerce environment
• Proven ability to create engaging short-Form Videos
• Strong understanding of Social Media platforms and their respective audiences
• Excellent communication skills, both written and verbal
• Strong customer service skills and the ability to respond to customer inquiries in a timely and professional manner
• Ability to work independently and prioritize tasks effectively

This is a contract position that requires a short in-store visit once a week, with additional hours for content creation and Social Media management. If you have a passion for Social Media and retail we encourage you to apply for this exciting opportunity!