Digital Marketing Account Manager (Social Media Experience Needed)

Salt Rank is seeking a Digital Marketing Account Manager with experience in all areas of Digital Marketing, but also has the experience to assist with running Facebook Ads and creating Content. We are primarily focused on the Senior Living market, so experience in this industry would be a huge benefit.

This person will coordinate the launch of all new projects, liaison the team for client needs and ensure delivery of our work to the client. Tasks will include leading project kick-off calls with our clients running them through questions to understand their business and audience, ensuring project launch timelines are met with the appropriate teams by ensuring all needed items are provided by the client and all of our tasks are completed within our deadlines. At the end of each month, you will be in charge of ensuring our report dashboards are delivered to our clients and include a summary of progress made month over month with a few bulleted notes. You will be the point of content for the client and it will be your responsibility to ensure we're delivering client satisfaction.

As we are a growing company and need team members that can wear multiple hats, we require that this person can handle some Social Media accounts as well. This person will need to be able to create a content calendar each month for a number of our Social Media clients including a few posts each week, be able to create this content, and also successfully run a few ads per month. This person will be expected to create compelling ads, monitor and record data for all Social Media ads, and constantly improve those ads to continually drive results.

As our client list continues to grow, your role will eventually shift out of Social Media and remain focused on Account Management as your primary role.

Applicants should be highly motivated and ready to hit the ground running, have excellent attention to detail, great communication skills, obsessed with organization, and be able to self-motivate and work independently in a work-from-home setting. This person needs experience working with clients, speaking with clients, planning strategy and executing this strategy. And, understanding the importance of client relationships. Additionally, this person needs Social Media ad experience and understand how to make the most of the Facebook platform and ensure we deliver results on our ads. We are looking for a Full Time team member who is ready to dive in right away. This is a position we are looking to fill quickly.

Salt Rank has grown steadily over the last 10 years. Our small team is now servicing nearly 200 active clients nationwide in many areas of marketing. Our growth has made it so that every team member has to be ready to take on and manage a full workload, but also ready to assist in other areas when needed. We are looking for long-term members of our team that are seeking to be a part of our journey.

We believe strongly in every team member taking ownership of their role. We’re looking for self-starters who understand their value and are good at getting work done and helping wherever they can. But, at the same time, we respect our team and allow them to work how they want and where they want. Most importantly, we don’t have a culture of overworking. We’re a startup, but we don’t buy in to the mentality that you have to work day and night to be successful. A healthy balance is very important.

That being said, this is a very exciting time to join our team and help build on our success! We’re looking forward to a very bright future and need some help to continue delivering to our clients at the high level of service they’ve come to expect. You will be a key member of our team to help take our services to the next level and propel us to our next phase of growth.

Responsibilities Include:

- Run project kick-off calls with our clients running them through a survey to understand their business and audience.

- Communicate with clients to create a plan for their business, strategy and goals. Work to ensure those goals are met.

- Work with our design and development team to ensure landing pages are designed to maximize impact and increase conversions, while meeting ad relevancy.

- Create a strategy for paid Social Media marketing initiatives for all clients

- Manage the implementation and optimization of social ad campaigns

- Monitor, analyze and optimize campaigns by monitoring and improving ad results

- Monitor the performance of advertising initiatives through weekly reporting and present recommendations

- Work to increase impact of the same budget each month, increasing clicks, click-through-rates, conversions and phone calls.

- Ensure project launch timelines are met with the appropriate teams by ensuring all needed items are provided by the client and all of our tasks are completed within our deadlines

- Be the point of contact for clients on these projects, including by phone and email during normal business hours. Some meetings may be in-person. Communication, unwavering positivity and good energy is key!

- Get familiar with our reporting tool and add work notes each month.

- Have regular phone calls with our clients to discuss strategy and the result of the work. It's important to be able to share our value each month and impress our clients.

Job Benefits:

- Work from anywhere! We prefer applications living in the greater Kansas City area, but you can work from home, from a coworking space, wherever - doesn't matter to us. However, you will need to be available for ongoing communication throughout the day. We use Slack for our virtual office communication. We may have occasional meetings in our small office from time to time.

- We're a fast-growing Digital Marketing agency with a strong team-focused culture.

- No BS work environment! We don't expect you to work 60+ hour weeks. We just expect you to do a great job and care about the work you do. We're a small company and everything we do, from how we communicate to the client to how we deliver on our work, is very important to us. If this is important to you too, we think you'll have a rewarding career with us.

- Get rewarded for your hard work! As we grow together, we reward our team for that growth. We’re all on the same team, and we should all feel the success we help create.

-Quality Health Insurance fully covered, including Vision and Dental

This Job Is Ideal for Someone Who Is:

- Obsessive about organization and communication

- Dependable -- more reliable than spontaneous and can remain focused while working from home

- Outcome-oriented -- will drive ad results month after month

- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

- Detail-oriented -- would rather focus on the details of work than the bigger picture

- Autonomous/Independent -- can get the job done with little direction

Qualifications:

- 2+ years Facebook ad experience and Facebook page management

- Highly motivated to drive ad results month after month

- 3+ years experience and understanding of Google Ads, Bing Ads, SEO, and other areas of Digital Marketing

- Great with client communication

- Friendly and personable on Social Media

- Loves organization and thrives in an environment where there's a lot to keep track of and stay on top of

- Must demonstrate strategic and analytical thinking when solving problems

- Must demonstrate strong conceptual and written communication skills with a deep understanding of the English language (spelling, grammar, and vocabulary)

- Good, professional communication

- Hungry to add value and get things done

- Self-Starter

- Positive attitude

- Must be able to work independently, stay on task, and complete workload in a timely manner while working from home

- Must be detail-oriented and organized work in a fast-paced environment

- Must have great communication and problem-solving skill

Job Type: Full-time

Pay: $42,000.00 - $46,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Why are you the best fit for this position?
• What about this role appeals to you?
• On a scale of 1-5, what would you rank your Facebook Paid Ads knowledge? (1 = no experience; 5 = expert)

Location:

• Kansas City, MO (Required)

Work Location: Remote