Social Media & Community Lead

Are you a talented Social Media manager looking for a remote freelance job with a friendly, global team? If so, working with , a property automation software, might be your next move!

We are a fully remote and diverse team of people who are hardworking and passionate about making our customers happy and their lives easier through automation. We take a customer-centric approach to everything we do and work quickly to innovate based on property managers' needs. We are excited to grow and welcome like-minded people to join our team who can help make Jervis Systems successful.

What We Offer

• Transparent & trusting culture: No one likes being micromanaged or being forced to work on weekends, and we don’t do that here.
• Flexible hours: If you’re a person who can get things done on time in a remote environment, this job gives you the freedom to work when you want (in the range of 5 hours per week to start).
• Asynchronous team communication: We keep meetings to a minimum and primarily communicate through Microsoft Teams and email.
• Startup work environment: You get to own projects and see the impact of your work in real time by working with a team that’s constantly releasing new updates and partnering with new companies.
• Global team: We have team members across time zones and you get to work with a team of talented people who are passionate about what they do.
• Feedback and growth-oriented: We invite feedback from you and for you to let us know of anything you want to be a part of in helping us grow (we want you to be free to learn and grow too). This approach is how all our team members started and developed in their roles, so we extend that invite to you.

Who We’re Looking For

Freelance Social Media and Community Lead

If you are a freelancer looking for hourly work, are tech-savvy, and are experienced in Social Media management, community management, and promotional events (a plus), we would love to see your application.

Our ideal candidate is incredibly driven, has exceptional communication skills, and can develop engaging content across our Social Media channels. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Responsibilities

You will be responsible for the following:

• Design and share engaging Social Media posts weekly across our social channels (Instagram, Facebook, LinkedIn, Twitter).
• Respond to comments and DMs across Social Media channels in a timely manner.
• Keep a record and report key questions and inquiries that our team can track to inform future content, user guides, and newsletter content.
• Analyze the company’s digital marketing plan and Social Media strategy and identify areas for growth and improvement
• Stay active on Social Media and find places to inject our company and brand as a possible solution to users' questions.
• Stay active in forums like SmartThings, HomeAssistant, garage door forums, smart home and smart access forums on Reddit, etc. Organically pitch our product and solutions to questions being asked if applicable.
• Work on building up our reviews across our platforms - Google, Facebook, Instagram, LinkedIn, iOS/Android mobile apps, G2, Capterra, Software Advice, etc.
• Work closely with the Founder and Communications Lead to ensure that Social Media marketing and community engagement are aligned with the brand messaging, design, and tone, and are up to date with the latest shipped updates and channel partner integrations.
• Stay up-to-date with Social Media updates and digital trends to ensure we take advantage of opportunities.
• Brainstorm other ways we can market and build our brand name.

Requirements

• 2+ years of work experience as a Social Media manager (community management experience is a plus)
• Experience with hospitality, proptech, or real estate software is
• Experience launching or managing community initiatives (e.g. building a presence in an online forum or social channel, launching an affiliate program, marketing for an event or webinar series, and/or contributing to an email newsletter)
• Ability to identify and track relevant website and social channel metrics through Google Analytics and report on progress every month (e.g. reach, engagement, etc.)
• Excellent verbal and written communication skills
• Attention to detail and ability to multitask
• Strong organizational skills
• Self-starting: This point is incredibly important. We are looking for someone who is extremely driven and can work remotely with little supervision.
• Degree in Marketing, Communications, or related field or equivalent experience
• US-based: Due to the nature of this role, we are looking for someone located within the U.S.

About Jervis Systems

Jervis Systems is a guest access and smart home device automation platform that allows property owners and managers to automate their short-term rentals, vacation homes, and boutique hotels from anywhere in the world. Owners and managers can create five-star guest experiences while avoiding the technical hassle and headache of managing multiple apps and smart home devices. Jervis connects with numerous top-rated smart locks, garage door openers, thermostats, smart lights, smart switches, and much more to automate temperature and property access for guests, cleaning companies, and maintenance personnel. Jervis Systems makes property automation simple and secure, allowing customers to focus on growing their business.

Job Type: Contract

Pay: From $25.00 per hour

Expected hours: 5 – 10 per week

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: Remote