Soccer Retail Associate

Soccer Post is the country’s largest chain of soccer specialty stores. We are looking for new team members to fuel our rapid national expansion. As a fast-growing sports company, we offer career and personal growth opportunities in a fun work environment. If you are looking for a unique opportunity to be part of a dynamic team, we want to meet you!

What it takes to play at Soccer Post:

Soccer Post is looking for an outgoing, energetic addition to our team. The ideal candidate is outgoing, energetic, attentive to details, and ready to take initiative and ownership of their role. They will help deliver the Soccer Post authentic soccer experience in assisting customers with selecting and purchasing merchandise.

How to be an MVP:

• Works in a manner that supports the values of the organization.
• Greets and interacts with customers.
• Consults with customers to understand their needs and preferences related to merchandise.
• Demonstrates and explains merchandise, selecting and suggesting options suitable for the customers needs.
• Answers customers' questions about merchandise.
• Assists customers with purchase decisions.
• Retrieves merchandise from the sales floor, stock room, or other inventory locations; places special orders.
• Collects payment using the store point of sale system.
• Processes returns and exchanges.
• Works in a professional and respectful manner to understand and help resolve any customer concerns or complaints
• Answer phones and help customers in a polite manner.
• Performs other related duties as assigned.

Experience and Skills:

• High school diploma or equivalent preferred.
• Previous retail experience preferred.
• Experience as a soccer player and/or coach is a plus.
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Ability to develop extensive knowledge of the merchandise sold.
• Ability to anticipate customers' needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the store's point-of-sale system.

Requirements:

• Must be able to work in a busy environment, managing multiple customers at a time
• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 20+ pounds at times.

Job Types: Full-time, Part-time

Pay: Up to $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Application Question(s):

• Please share why you will be a great fit in the growing Soccer Post team!

Ability to Relocate:

• Severna Park, MD 21146: Relocate before starting work (Required)

Work Location: In person