Site Reliability Engineer/Devops Engineer

Position Title: Site Reliability Engineer/DevOps Engineer

Location:Cincinnati, OH 45202, Onsite.

Anticipated Start Date: ASAP

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 05 months.

Job Type: Contract and Onsite

Pay Range: $75 - $79/hr.

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

• As a Site Reliability Engineer/DevOps Engineer, you will be responsible for ensuring the availability, performance, and reliability of Fulfillment Technology solutions to support omni-channel strategy. You will work closely with the development, testing, and operations teams to design, implement, and maintain scalable, reliable, and efficient solutions for the production environment. You will also troubleshoot and resolve any issues that may arise in the production systems, using various tools and techniques such as monitoring, logging, alerting, automation, and incident management. You will also contribute to the continuous improvement of the DevOps practices and processes, such as CI/CD, configuration management, infrastructure as code, and cloud computing. You will have a strong background in software engineering, system administration, networking, and cloud technologies. You will also have excellent communication and collaboration skills, as well as a passion for learning new technologies and solving complex problems.

• Partner and collaborate with application engineering, observability, and other support teams within, as well as our business operation partners and third parties (as appropriate) to prioritize, address and drive the resolution of issues and incidents that impact customer pickup or delivery domains
• Drive root-cause analysis of critical business and production issues to prevent future occurrences and review/approve potential solutions
• Lead Major Incident calls impacting the Pickup Fulfillment domain and provide clear, timely updates on status of service restoration to key stakeholders
• Work with the engineering teams to continuously implement and improve reliable and speedy build environments
• Increase automation to improve efficiency and quality
• Ensure traceability, observability, and retrievability of system behavior
• Build logging, monitoring, and alerting systems to identify bottlenecks and assist with debugging, analysis, and optimization in cloud, on-prem and store environments
• Craft solid and clearly explained designs, playbooks, and documentation
• Participate in an off-hours on-call rotation, and perform periodic off-hours work during maintenance windows

• Bachelor's Degree in Computer Science/Engineering or related field
• 4+ years of experience in the cloud SRE/DevOps/Infrastructure, or any related fields
• 4+ years' experience working with databases, web applications and micro-services, event-driven applications, messaging systems, REST APIs and integrations, cloud, support tools, observability, and containerization technologies.
• Knowledge of Java, Spring boot, Microservices, Kafka, Cassandra & SQL Server
• Proficiency in scripting languages such as Python / Shell scripting
• 1 year of experience managing System Observability tools (Dyna Trace, ELK, PagerDuty, Datadog, Azure Monitor, Grafana, etc.)
• Hands-on experience with Git Actions for CI/CD automations
• Knowledge of Linux architecture, security, administration, performance monitoring/tuning, troubleshooting, and production operations
• Demonstrated skill in working in an Agile environment
• Demonstrated skill in working with multi-location global teams
• Proven ability to think and contribute at the strategic level
• Demonstrated knowledge of eCommerce, Fulfillment, or Retail Technology solutions
• Demonstrated written, oral, and presentation/public speaking communication skills

• Master's Degree or PhD in computer science, information systems, or related field
• 4+ years of experience in designing/working in high volume eCommerce applications
• 2+ years of experience configuring and managing cloud infrastructure (Azure, AWS, GCP)
• 1 year of experience with technologies such as Apache Kafka, Azure Cosmos DB, Apache Cassandra, Ansible, Terraform, Docker and Kubernetes
• Experience with Nginx, HA Proxy, Squid
• Experience with CI/CD pipelines using tools such as Jenkins, Spinnaker, Azure DevOps, TeamCity, etc.

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 219724 when responding to this ad.