Site Manager

Champion Car Wash
FACILITY MANAGER

I. Managing Employees
a. Train employees to perform at the highest level to reach their greatest potential.

b. Create an extraordinary Customer Service environment with your team.

c. Lead by example.

d. Hire, discipline and terminate employees in accordance with Champion Car Wash employee handbook and federal guidelines.

e. Schedule employees to optimize customer service and minimize overtime.

II. Wash Quality
a. Maintain the highest possible wash quality by monitoring tunnel functions and timing and self-serve bay functions.

b. Teach wash quality to the employees.

III. Customer Service
a. Maintain the highest standards of customer service.

b. Deal with any customer damage claims, complaints and report to Operations Manager.

c. Promote Wash Club sales by reinforcing employee sales training.

IV. Repair and Maintenance
a. Find wash problems and solve before the customer!

b. Communicate with Operations Manager.

c. Ensure preventative maintenance is being performed weekly and monthly at your washes.

d. Perform and teach employees to perform basic repair and maintenance.

e. Educate yourself on all aspects of car wash repair and maintenance.

Job Type: Full-time

Pay: From $850.00 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• Day shift
• Holidays
• On call
• Weekends as needed

Experience:

• Leadership/Management: 2 years (Required)
• Employee Relations Management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Old Hickory, TN 37138 (Required)

Ability to Relocate:

• Old Hickory, TN 37138: Relocate before starting work (Required)

Work Location: In person