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SalaryBSH Home Appliances Corporation – Top Employer US 2024
Tomorrow is our home.
At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.
Showroom Administrator
Houston, TX/ Full-time
Your responsibilities
The Showroom Administrator/Receptionist is responsible for the daily administrative responsibilities of the showroom including purchasing, accounting, maintenance, and repair. The role will be the first point of contact for all visitors and requires the highest level of hospitality management. Additionally, the administrator/receptionist will assist the showroom team with program/event support, as needed.
- Coordinate purchasing and accounting duties
- Sets up vendors, generates purchase orders, and processes invoices to support programs, events and showroom operations
- Assists Showroom Manager in tracking, monitoring and maintaining showroom budget and expense reporting
- Suggests vendors to Showroom Manager and Purchasing
- Maintains relationship with the professional contractors supporting the showroom: product installers, cabinet makers, maintenance, and repair people
- Supervises the showroom contractors and vendors in maintaining the stellar condition of products, and
- Acquires quotes and bids from vendors
- Maintains relationship with the property management company (landlord)
- Interface with and schedule showroom maintenance vendors and repair teams
- Oversight and communications with vendor to maintain daily calendar of showroom programming/events
- Assists Showroom Manager in preparing, retiring, and maintaining capital assets for showroom and capital improvement projects
- Manages and maintains the office equipment and supplies, phone systems, AV, and primary IT contact for the facility
- Provide basic tours of showroom, as requested by the Showroom Manager
- Provide administrative support for programs/events and collaborates with showroom team to execute on programs/events:
- Assists with program handouts including welcome packets, agendas, and nametags
- Under supervision and direction of the Showroom Manager, oversees showroom purchasing and inventory; order replacement supplies:
- Showroom literature
- Showroom supplies
- Program giveaways
- Hospitality supplies (beverages, snacks, etc.)
- Office supplies
- May be asked to assist with communications to training invitees
- Follow up with invitees to help them with registration for programs
- Follow up with registrants on special needs (travel, diet, etc.)
- Follow programs with email communications & updates
- Answer phone inquiries and schedule appointments for visitors and guests
- Provide information to callers; find appropriate resources to help answer callers’ questions and requests
- Follow up by phone after guest visits, as needed
- Maintain accurate records of showroom visits
- Enters contact & visit details for visitors in database
- Creates reports monthly for showroom management
- Shares updated database with corporate e-Marketing team
- Acts in a professional manner for all showroom visitors
- May be asked to monitor front door security and elevate issues to management
- May be asked to handle consumer, designer, builder, appointments, walk-ins, and training guests, when needed
- Demonstrates product functionality and features & benefits to promote the selection of Bosch, Thermador and Gaggenau products
- Supports the programs and events in the showroom to ensure the quality of guest experience
- Assists in hosting programs/events
- May assist the Showroom Manager with a variety of reporting
- Other duties as assigned
Your profile
- Bachelor’s degree (Business Administration or related field) – Required
- 3-5 Years of Experience (High volume administrative setting experience) – Preferred
- 3-5 Years of Experience (Sales environment experience) – Preferred
- 0-2 Years of Experience (Appliance industry experience) – Preferred
- Preferred to have some knowledge of kitchen appliances
- Must demonstrate good judgment and discretion when exposed to confidential information
- Occasional evening or weekend events may require unusual hours
- Excellent interpersonal skills
- Excellent computer skills and aptitude to learn applications, as needed
- Excellent organizational and budget management skills
- Team player and the ability to work with others
- Ability to multi-task
- Ability to maintain organized, accurate and complete records
- Excellent communication and presentation skills
- Close attention to detail
- Excellent math and basic accounting skills
- Time management skills
Your Pay & Benefits
The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.
Benefits offered include the following:
- Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the calendar month following date of hire
- Eligible to participate in the 401(k) plan, which offers a fully vested 100% employer match on the first 4% of compensation contributed by employees
- Annual employer funded profit sharing dependent on company profitability
- Opportunities for employees to participate in a company sponsored Wellness plan and earn lower medical care premiums
- 2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
- Unlimited paid vacation for all Director and above level positions.
- The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line)
- 40 hours of paid personal leave (Production Line)
- 12 days of paid holidays per year (max 8 hours paid per day)
- Employee, friends, and family discount program for company products.
- BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Further information
Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!
At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities we unleash our full potential - EOE / AA Employer.
This position is eligible for the Employee Referral Bonus program.
We participate in E-Verify.
