Shipping Supervisor

Company Overview

Be a part of Interstate Window & Door Company and our thriving third-generation family business, celebrated for quality and innovation in the Window and Door industry. We take pride in our commitment to excellence and customer satisfaction!

Position Overview

Interstate Window & Door is seeking a detail-oriented and people-focused professional to oversee the shipping operations at our Pittston, PA headquarters. This individual will have responsibility for our shipping and delivery process to our valued clientele who extend as far north as Maine, as far south as Georgia and as far west as Nebraska. You will be expected to ensure timely and damage-free deliveries, provide superb service to our customers through effective communication and develop our delivery professionals to provide a positive customer experience with each and every delivery.

We are not one of those ‘big box’ warehousing operations. This is a smaller family-run business in need of a hardworking, goal-oriented individual who wants to be part of a growing organization looking to take its operations to the next level.

Key Responsibilities

· Strategically plan and optimize delivery routes; taking production schedules, fuel efficiency, and timely deliveries into account.

· Lead and inspire our team of delivery drivers to ensure a culture of safety, efficiency, and exceptional customer service.

· Oversee staff to make sure trucks are loaded according to paperwork and completed for timely dispatch.

· Monitor, evaluate, and enhance the performance of shipping staff by coaching, feedback, and training.

· Engage in transparent communication channels between the shipping team and other departments as needed, to synchronize schedules and surpass delivery standards.

Qualifications:

· At least two years’ experience in a role showcasing your ability to efficiently manage shipping processes.

· Exceptional organizational and multitasking skills, enabling you to coordinate the timely delivery of multiple shipments with precision.

· Strong interpersonal and communication skills to interact with team members and customers.

· Familiarity with shipping software and logistics tools for tracking and managing shipments.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Do you have any experience scheduling delivery runs? If so, please talk about your experience.

Work Location: In person