Assist Casino Cage/Credit Manager in protecting casino cage assets by implementing accounting and documentation policies and procedures, monitoring transactions, and ensuring compliance with company internal controls, policies and procedures, laws and regulations.
- Responsible for the physical, custodial control of all casino cage assets during assigned shift as well as currency transactions reporting.
- Supervise, train, evaluate work performance, coach, and assist in scheduling team members.
- Review and monitor documents and transactions to ensure compliance with gaming regulations, laws, company policies and procedures.
- Maintain customer credit records.
- Report and research any cage variance.
- Ensure customers receive friendly, accurate, and timely service.
- Audit and verify transactions with table games department.
- Approve check cashing and credit issuance in accordance with established company policies.
- Resolve customer complaints and disputes.
- Perform duties of Casino Cage/Credit Manager in their absence.
- Balance and fill the NRT machines on the casino floor.
- Other duties as assigned by management.