Shift Supervisor

Description:

A Shift Supervisor is responsible for maintaining customer service as per company standard, cash register operations (POS), stocking, housekeeping, and loss prevention in adherence to all company policy/store standards. 

Principal Responsibilities: 

Basic Function:

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood! 

As a Shift Supervisor at Pet Supplies Plus, you’re PAWsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you 

• assist a neighbor in choosing the perfect toy for a lab who loves to fetch. 

• stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom. 

• show a fourth grader how to test the water in his fish tank. 

• set an example for the other team members in delivering fantastic neighborly service. 

• assist the store’s team leaders by reinforcing the daily operational procedures and performance expectations.

…all while engaging with PSP neighbors and smiling in the face of puppy breath. 

Are you awesome? No, you are more than that. You are PAWsome! 

Shift Supervisors key responsibilities include: 

• Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhood. 

• Providing leadership coverage and covers management functions up to four times a week when team leaders are offsite.

• Adhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighbors. 

• Learning and performing back office procedures – like making signs, updating price changes, and imputing cashier records – to comply with standards and expectations. 

• Involvement in store recruiting, onboarding and team member development. 

• Communicating opportunities to improve community engagement or store performance to the team leaders. 

• Act as store team members when they’re not acting as the manager-on-duty or learning operational tasks. 

Essential Requirements:

Essential Requirements: 

• Must be at least 18 years of age or older.

• Ability to move or handle merchandise throughout the store weighing up to 50lbs. 

• Ability to stand for long periods. 

• Ability to climb ladders.

• Ability to bend and kneel as needed to stock shelves. 

• Ability to operate all store equipment necessary to run the store. 

• Ability to process information through computer system and POS register system. 

• Ability to communicate with neighbors and associates. 

• Ability to read, count, and write to accurately complete all documentation. 

• Ability to freely access all areas of the store including selling floor, stock room, and register area. 

• Ability to work varied hours/days.

• Must have reliable transportation.

• All candidates must pass the drug test and background check.

We are a locally owned and operated franchise of Pet Supplies Plus.
At Pet Supplies Plus, we're crazy for pets, too. With more than 600 corporate and franchise locations, Pet Supplies Plus is America's favorite neighborhood pet store. Each location offers a wide array of pet food, pet products, grooming services and animal expertise all at a great value, allowing customers to spoil their pets even more. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.