Shift Manager/Assistant Manager

Full Job Description

Bring an enthusiastic attitude and reliable leadership every week. Desire to help people grow and to teach others the Biggby systems that provide exceptional products and services for our customers. An appreciation for the value of each customer that stops by our store.
Leadership:
i) Learn, model, coach and ensure BIGGBY operational systems are followed
ii) Execute the new barista training program for all new staff
iii) Effectively use the Leadership Tools to ensure smooth business operations
iv) Promote a positive and healthy work environment through daily use of company best practices;
v) Assist other leaders to promote employee development and business growth
vi) Follow the cash management procedures
vii) Communicate openly and honestly with peers and leaders.
viii) Expected to help cover shifts as needed.
IX) Effectively use the Biggby barista timeline to ensure smooth business operations
Training:

• Complete the Biggby Management and Training certification programs from the Biggby Home Office
• Complete ServSafe Training

Attitude:

• Eager to learn
• Willingness to adopt the Biggby systems and standards
• Genuinely care for our fanatical customers

Duties:

Perform model and teach BIGGBY processes and techniques involving:

• Cashier (suggestive selling; cash handling; order accuracy)
• Drink-making (use of espresso and other coffee equipment)
• Food production (preparing bagels and bagel sandwiches)
• Cleaning
• Safety procedures

Requirements:

Able to comfortably lift 30 lbs
Able to stand for duration of shift
Legally authorized to work in the U.S.
Must be at least 18 years old
Reliable transportation
Must work at least 5 shifts per week for a minimum of 38 hours per week
Prior food service leadership experience

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Experience level:

• 2 years
• 3 years

Restaurant type:

• Coffee shop

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Education:

• Associate (Preferred)

Experience:

• Restaurant Experience: 2 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person