HIRING FOR NEW LOCATION!
- No resume necessary
- Hiring immediately
- Hourly plus tips!
- Must be 18 to apply
A Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. They must be fully proficient in all Brewista responsibilities, so they can assist a shift where needed. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift so the integrity of our values, product, and service are maintained in the Manager’s absence.
A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations. The Shift Lead reports to their stand management team.
RESPONSIBILITIES AND DUTIES
· Must be proficient in all Brewista duties and skill sets
· Understands the different levels of business and demands for each day and shift and can lead and direct flow accordingly
· Is a true master of recipes, secret menu, and all regular processes and procedures; able to answer all questions pertaining to daily operations
· Can identify and correct flow bottlenecks while working a position.
· Always does more than what they expect from others
· Prioritizes the company and the team’s needs above their own- treats everyone fairly; avoids favoritism
· Can complete and teach all weekly chores, checklists, and shift change duties
· Deploys crew for the day into positions that will challenge them, give them fair exposure to different roles, and create minimal wait times during peak hours
· Ensures the team stays productive during the shift through gracious delegation and reminders
· Takes full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc. Makes changes when necessary
· Tracks and records cash tips and cash drawers
· Communicates immediately with their management team about relevant developments in personnel, equipment, inventory levels, and operations
· Assists the management team with the training and development of the crew
· Is proficient in TouchPoint and with hardware
WORK SCHEDULE REQUIREMENTS
· Works a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
· Follows company procedure for communicating time off requests
· Regularly works weekends and is available to work holidays, if necessary
SKILLS AND QUALIFICATIONS
· Can create and maintain genuine, uplifting interactions
· Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
· Can work outside for prolonged periods, regardless of weather conditions.
· Can lift up to 50lbs
· Can work on their feet for hours at a time
· Can climb a ladder and use a stepladder
· Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
· Can safely walk in between and around cars in the drive thru line
· Can safely use a utility knife
· Can quickly and cleanly operate any position in the stand during peak hours
· Can maintain awareness of the shift’s operations while working a position
· Can assertively and graciously confront their team to address operational, procedural, or cultural issues
· Can adapt to problems and implement solutions during stressful situations
Job Types: Full-time, Part-time
Pay: $11.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Coffee shop
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Lafayette, IN: Relocate before starting work (Required)
Work Location: In person