Shift Manager - 2Nd Shift

This position operates in a specially designated federal area and due to contractual and regulatory obligations, REQUIRES U.S. citizenship in order to be considered for the position.

 Shift: Monday - Thursday 4pm - 2:30am

About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to supplychain.fedex.com.

We Have....

• A strong FedEx brand consistently ranked among the world's most admired and trusted employers.
• A top notch leadership team with the experience needed to grow and develop your career.
• An open mind for new ideas and creative methods.
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!

•  The Shift Manager will direct the operational aspects of shift operation in a high-volume order fulfillment distribution center. You will need to ensure the site priorities of safety, quality, and efficiency are followed towards meeting all customer SLA performance targets.
• Primary Responsibilities
• Manages at least 2 full time direct reports. Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
• Reviewing and assuring the accuracy of required production and inventory reports.
• Prioritizes all shift activities to ensure 100% on-time delivery of customer shipments on shift by shipping deadline each night.
• Coordinate and direct shift supervisors in receiving, replenishment, picking, and shipping as necessary to achieve end-of-night performance objectives for our customer.
• Ensure coordination and communication on key customer escalations are completed in a timely basis
• Coordinate Quality escalations to the respective discipline manager.
• Coordinating and conforming to the operational aspects of the Company's Core Excellence Program and audit regularly to ensure full compliance.
• Planning, monitoring, and managing actual performance against operational portions of the budget; this includes, but is not limited to, proper management of departmental staffing levels, overtime and overall operational headcount
• Knowing and evaluating activities to ensure inventory accuracy goals are met.
• Routinely complete audits of operational transactions for inventory accuracy.
• Providing assistance to the Operations and/or General Manager on special projects as required.

You might be a great fit if....

• Bachelor's Degree in Logistics, Industrial Engineering or other related operations discipline is preferred. Alternatively, military rank at E-6-7/or O-2-O3. 
• A minimum of three years of supervisory experience, preferably in a logistics environment responsible for WMS, QDM, LMS, P&L and talent management.
• Demonstrated leadership qualities with ability to lead other leaders.
• Excellent organizational skills and the ability to prioritize.
• Experience with Six Sigma or quality management methodologies and/or Green Belt certification preferred.
• Strong analytical skills.
• Previous team building experience preferred.
• Previous budget planning and P/L exposure a plus.

Competences

Interpersonal Effectiveness - Havepositive and dynamic management style, combined with superior communication skills and high credibility; able to gain followership and attain buy-in from internal stakeholders; capable of successfully navigating a complex organizational matrix.

Business Knowledge- Thorough understanding of relationships among markets, customers, competitors, and financials, develops plans and ensures resources are in place to support the Company's strategic plan.

Change Management - Acts as a change agent looking for opportunities to continually improve processes and workplace. Values innovation, encourages creativity among teammates, and is willing to take calculated risk to make positive change happen. Regularly elicits new ideas from teammates and actively involves him/her and others in change to ensure cooperation and commitment.

Talent Development and Management - Be a "player-coach" and proven manager/developer of people; capable of hiring, managing, developing and motivating strong teams.

Results Oriented - Possess a collaborative, yet relentless approach to process improvement and team management in order to achieve best in class results, especially around cost, cycle time/throughput, and customer service.

Customer Management - Develop, foster and grow positive and professional relationships with executive level customers and colleagues.

With or without accommodation:

• Ability to follow policies and procedures.
• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit/walk/stand for up to 10 hours per day. 
• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.
• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

ADA - FedEx Supply Chain will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.

FedEx Logistics, Inc. and its subsidiaries are equal opportunity employers. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.  The FedEx Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact Fxl.talentacquisition@fedex.com.

Disclaimer

The above information is only an illustration of the general nature and level of work performed by the employee within this classification.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change