Shift Leader/Assistant Manager

Little Caesar's is a small business in Anchorage, AK. We are professional, agile and our goal is to TREAT EACH OTHER AS FAMILY We work together to deliver results that cannot be delivered alone. We are friends and teammates who respect, support, honor and encourage one another. Everyone’s voice at the table matters. BE RESOURCEFUL Providing products to customers at a price that delivers everyday affordability to hardworking families starts with each colleague fiercely protecting that core value. We are zealously frugal and treat our resources with a sense of responsibility and stewardship. We simply do more with less. BE HUMBLE We are motivated by a cause, not the limelight, conducting ourselves with quiet confidence, embracing modesty and never bragging. And we never underestimate our competition. BE PROTECTIVE Our brand is our foundation. Executing tasks flawlessly is imperative to ensuring our brand’s strong reputation and success. We rigorously safeguard our proprietary information and trade secrets. HAVE FUN We believe in a fun and welcoming environment where everyone works hard and plays hard. We hit our goals and take time to recognize and celebrate individual and team successes. Our work environment includes: - Modern office setting - Food provided - Growth opportunities The Assistant Manager works productively and supervises restaurant Colleagues to ensure they perform their job responsibilities so the restaurant achieves customer satisfaction and profitability during their shift. - Serves customers correctly, and completes orders within service time goals, according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures, and, if necessary, the Remedy Process. - Prepares and ensures consistent, high-quality products are served to customers as described in the Little Caesars Orientation and Training Handbook and as shown on the job station helpers. - Displays the proper image and follows Little Caesars policies, procedures, and standards for conduct as outlined in the Little Caesars Orientation and Training Handbook. - Cleans and organizes workstations and ensures the standards for restaurant image are maintained as directed by management and as required by the local health department. - Performs cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures as defined in the Little Caesars Orientation and Training Handbook and any other safety and security procedures issued. - Provides direction and feedback to Colleagues and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures, and policies are achieved. - Performs the task associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance. - Completes all daily paperwork neatly and accurately as described by the Operational Resource Guide (ORG) or as directed by management. - Completes all daily paperwork neatly and accurately as described by the Operational Resource Guide (ORG) or as directed by management. - The Assistant Manager receives direction and training from the Restaurant Manager and Co-Manager, and other Little Caesars training materials and classes. The Assistant Manager supervises other Colleagues and provides adult supervision to Colleagues under 18 years of age. During each shift, they motivate, direct, and coach Colleagues to work proficiently at their assigned stations and then follow up to ensure tasks are completed promptly according to Little Caesar's procedures. - The Assistant Manager must abide by all state and federal laws, OSHA and EEOC requirements, and practice and enforce all Little Caesars policies and procedures. They utilize all cost control tools and processes, ensuring food, paper, and labor goals are achieved during their shift. They provide each change prepared to meet the needs of their customers and work diligently to ensure each customer is satisfied with the service and product they receive. - Please discuss the job responsibilities with your Restaurant Manager. A detailed list of each station's responsibilities and duties can be found in the "Operational Resource Guide" (ORG). Your Restaurant Manager will discuss the essential job functions, which are generally defined as fundamental activities conducted daily or regularly that will affect the restaurant's success. - The Assistant Manager will be scheduled to work according to our business needs; therefore, no hours can be guaranteed. This position requires a hands-on management style and physical work such as: lifting, squatting, and standing for long periods. - Must possess excellent communication skills - Must be dependable, hard working and can work under pressure and in stressful situations - Must have reliable transportation to work