Shift Leader

As a Shift Leader at our WVU store located at 2161 University Ave, you are the captain of our bakery day or night! You understand what it takes to "Own the Night" (and beyond), by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers - it will also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!

Check out some of our content vids to learn more!

         $15.00/hr plus in-store tips

         Flexible part-time work schedules

         Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

         Paid vacation and sick time off

         Interactive training & mentorship

         Pet insurance for your furry loved ones

         Job stability with a rapidly growing and reputable company

         Achievable growth/promotion opportunities

         You get to work in a fun, exciting team environment

         Employee discount and FREE cookies with every shift!

 

         Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

         Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

         Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

         Support and work alongside the Cookie Crew

         Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

         Manage cash handling and deposits

 

         At least 1 year of working experience in a customer service focused role

         Point of Sales systems experience

         Outstanding communication, time management, and people skills

         Outgoing/friendly/patient

         Detail focused and results-oriented

         Ability to lead-by-example and motivate others

         Ability to lift up to 40 lbs.

         Legally eligible to work in the United States

         Must be 18 years or older to be employed

$15 - $15 an hour

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so. many. cookies. later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 270 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!