Overview:
We are seeking a motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for supervising the daily operations of our restaurant, ensuring excellent customer service, and maintaining high-quality food standards. If you have a passion for the food service industry and enjoy leading a team, we would love to hear from you.
Responsibilities:
- Supervise and coordinate the activities of restaurant staff during assigned shifts
- Ensure exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Oversee food preparation and ensure that all menu items are prepared according to company standards
- Train new employees on company policies, procedures, and food handling techniques
- Conduct interviews and assist with the hiring process for new team members
- Monitor inventory levels and place orders for supplies as needed
- Maintain cleanliness and organization of the restaurant, including kitchen, dining area, and restrooms
- Handle customer inquiries, complaints, and resolve any issues in a timely manner
- Collaborate with management to develop strategies for improving overall restaurant performance
Requirements:
- Previous experience in a supervisory role in the food service industry
- Strong knowledge of food handling regulations and safety standards
- Excellent communication skills with the ability to effectively interact with customers and team members
- Demonstrated leadership abilities with experience in team management
- Knowledge of coffee preparation techniques is a plus
- Ability to work in a fast-paced environment while maintaining attention to detail
- Flexibility to work various shifts including evenings, weekends, and holidays
- Basic computer skills for order processing and inventory management
We offer competitive pay based on experience and performance. Join our team today as a Shift Leader and take your career in the food service industry to the next level!
Job Types: Full-time, Part-time
Pay: $21.00 - $21.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Paid time off
Experience level:
- 1 year
- No experience needed
- Under 1 year
Restaurant type:
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Weekends as needed
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Big Bear City, CA 92314 (Required)
Work Location: In person