Shift Leader

***HIRING IMMEDIATELY - NEED TO HAVE OPEN AVAILABILITY. HEAVY PREFERENCE FOR APPLICANTS WHO CAN CLOSE & WORK WEEKENDS. MUST ALSO BE FLEXIBLE TO WORK ON CERTAIN HOLIDAYS. ***

Eligible for our tip pool which averages an additional $2.00 - $3.00/hour.

A “better burger” concept, MOOYAH takes the type of burger you would enjoy in a fine-dining establishment and serves it in a fun, family-friendly environment!

As fresh as we are fun. As intelligent as we are imaginative. As picky as we are playful. Put simply, making seriously good food does not have to be such serious business.

Responsibilities include, but are not limited to:

• Ensures the restaurant is operating at the highest level of standards and is compliant with all state and federal government regulations.
• Follows and will enforce all restaurant operations guidelines as defined in the Operations Manual.
• Responsible for the execution of store systems.
• Ensures the restaurant is accountable for the successful execution of all quality control programs.
• Educates, communicates and reinforces quality standards to all team members.
• Maintains equipment for optimal performance.
• Prepares food that meets MOOYAH Brand Standards.
• Demonstrates ability to develop, and train team members with a passion for service, excellence, and quality.
• Coaches and develops team members by following the MOOYAH Training Program, cross-training, and required city/state/federal training (e.g. Food Safety).
• Responds to guest complaints or issues to ensure the guests leave with a positive experience with the brand.
• Onboards and trains new team members, instructing them on the brand standards for products and service, and holds each team member responsible for guest excellence.
• Develops and executes hospitality, to ensure guest loyalty, including using Guests’ names, remembering their favorite meals, maintaining a Guest log, sending "thank you" notes, using comment cards, and building Rewards App. users.
• Supports the MOOYAH culture by supporting, motivating, and coaching team members. Communicates and educates team members on new products and promotions ensuring all team members understand and can execute properly.

Education/Experience

• Minimum 5 years working in a restaurant environment, showing career progression and verifiable results.
• Ability to speak, write, and comprehend English in a business setting.
• Capable of solving problems quickly and efficiently.
• Ability to prioritize multiple tasks and exercise sound judgment.
• Ability to understand costs controls, and restaurant operations.
• Focuses on "simply better seriously fun" guest and team member experiences.
• Demonstrates highly motivated, energetic, and engaging characteristics.
• Food Protection Manager certification strongly preferred or ability to obtain one relatively quickly.

Work Environment/Physical Demands

• Team Member is regularly required to stand, walk, talk, or hear.
• Floor conditions could be wet or slippery,
• Team Member is frequently required to handle hot and cold items.
• Team Member will periodically be required to lift weights from 25 up to 50 pounds

Schedule

• Open 7 days a week and on most holidays. Must be available to open and/or close. Must have weekend availability.

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Benefits:

• Employee discount

Restaurant type:

• Fast casual restaurant

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person