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Form of workNando's PERi-PERi Shift Lead / Supervisor #everyoneiswelcome Do you embody pride, passion, courage, integrity, and family? Are you eager to create fired-up work exPERiences for your team? Our ideal candidates have great energy and thrive on teamwork.
Join our FUN, casual work environment that feels more like being part of a family than it does a boring old job...there's no place like Nando's! Come on... Let's have fun and make money together!
Game on! Check us out - you'll be happy you did! PERI-PERKS Earn Paid Time off after 1 year, begin earning Sick + Safe Leave immediately.
Parental Leave available after 1 year. Eligible to enroll in medical, dental and vision after 1 year if you work an average of 30 hours/week or more. 401K with matching after 1 year -must meet eligibility requirements Nandos Peri-Peri meal on us with every shift!
Opportunity for Advancement! You'll learn skills that will help you grow at Nando's and beyond! Bonus eligible if maintainsaverage of 30 or more hours per week (this is an average of all hours worked) QUALIFICATIONS: Ability to complete onsite Shift Lead Training in one of our Nando's restaurants.
Comfortable with both verbaland written English communication Must pass a background andcredit check. Be able to hold a foodhandlers and alcohol serving license (as needed by the restaurant'sjurisdiction) Possess excellentcommunication skills that will serve their ability to professionally navigateand resolve situations with both Nandocas and guests INTRIGUED? KEEP READING...
SHIFT LEAD ShiftLeads shine by positively influencing the team through strong relationshipswith both the team and with their managers. Shift Leads may sometimes bescheduled in position (i.e. Griller or Cashier) and other times may serve in a supervisoryrole.
These rock stars have the soft skills to beable to coach Nandocas (hourly employees) and diffuse upset customers. They proactively managetheir time and energy - delegating tasks and leading service. As with all members of the Nando's family, there is anexpectation to wear multiple hats, seek out opportunities to make us andthemselves better every day and in general, be a good team player!
Lead Your Peers... Consistently communicate in a respectful, proactive, and effectivemanner and tone to build credibility with your peers Engage with guests and Nandocas alike to developrelationships and create lasting connections Practice and exude professionallanguage and demeanor at all times to navigate and resolve situations with bothNandocas and guests Manage Your Shifts... Lead all shifts to Nando's food safetyand operational standards while providing and an excellent and safe guest andNandoca experience Practice responsible Cash Management including: monies issued, safe counts, depositpreparation, cashier check outs, discount authorizations, refunds, and voidsfollowing Nando's policies Be responsible for the safety and security of your People and Restaurantby safeguarding keys, securing doors, and setting the alarm.
Thoroughly execute all opening duties: Read the Manager Communication Log (MCL),review the staff line up for the shift, check catering orders and ensureoperational preparedness to execute, review sales forecast for the day,validate previous days inventory, complete prep sheet, complete any food andbeverage orders required, count safe, assign cash drawers, order change,complete chicken cook sheet. Own Back of House duties during the shift, to include: completionof prep and pull/thaw lists, full utilization of the cook sheet to callchicken, and consistently performing timely and accurate line checks. Thoroughly conduct a Shift Changeover: Ensure the next manager and team of Nandocasare set up for success by making sure that all AM monies and safe arereconciled, food and production levels are validated, a final walk through isconducted and the Manager Communication Log (MCL) has been updated Thoroughly execute all closing duties, to include: Conduct final walk through to check forcleanliness, set up catering orders for the next day, complete closinginventory, reconcile all cash for the day, validate all time keeping for theday, run end of day reports, update the Manager Communication Log (MCL).
