Shift Lead

Shift leads are responsible to open or close the store and run the day to day flow. This includes creating a plan, assigning employees to their stations, managing production and ensuring store standards are upheld. Shift leads work closely with management to provide exceptional customer service, solve problems and focus on cookie quality with a positive attitude.

Shift Lead Responsibilities

• Ensure employees reporting to you meet performance expectations
• Effectively instructing other employees on the shift
• Establish a safe, secure, and healthy work environment
• Meet deadlines
• Maintain excellent customer service at all levels

Shift Lead Requirements

• Exceptional communication skills and a passion for excellence are necessary for success in this role
• Previous leadership experience preferred
• Maintains calm demeanor in stressful times
• An eye for detail and accuracy
• Reliable, with high integrity and a strong work ethic
• A team player
• Professional appearance and attitude
• Computer literacy
• Proactive organizational skills
• Ability to keep a positive attitude in a fast-paced environment

Job Type: Part-time

Pay: $16.50 per hour

Expected hours: 20 – 25 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift

Work Location: In person