Servicenow Architect (Remote)

ARES Corporation is seeking a senior ServiceNow Architect to support NASA’s Enterprise Multimedia and Integrated Technical Services (eMITS) Contract. eMITS supports NASA’s Office of Chief Information Officer and Office of Communications across all Centers and facilities.The ServiceNow Architect will be responsible for helping create Agency strategies for the development and deployment of an enterprise ServiceNow platform.

This is a remote work opportunity.

Required Qualifications:

The ServiceNow Architect will be responsible for core system design and configuration strategy. Other main responsibilities include but not limited to:

• Developing, testing, implementing, maintaining, and supporting changes in the application.
• Implementing and customizing ServiceNow modules and applications and configure Application UI and Configure Workflows.
• Creating governance models for ServiceNow implementation.
• Supporting outreach and stakeholder involvement for design of the platform.
• Developing solutions and handle general updates and configuration changes/requests.
• Identifying system deficiencies and recommending solutions.
• Maintaining and participating in the continuous improvement of the processes, standards, policies, working methods, and tools.
• Ensuring appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible.

Experience / Technical Requirements

• Past experience with ServiceNow platform strategy and development.
• Strong communication and interpersonal skills with technical and non-technical audiences.
• Configuring ServiceNow interfaces with LDAP, SSO, SAML, and similar.
• Familiarity using ServiceNow service catalog, work management, property management, and other core modules.

Education and Relevant Work Experience

• Bachelor's Degree in related field
• 10+ years of experience in relevant field

ARES offers a competitive compensation and benefit package. Full time employees may participate in:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA/FSA Accounts
• Life & Disability Insurance
• Critical Illness & Accident Insurance
• 401(k) Plan
• ESOP
• Paid Time Off & Holidays

ARES is an EEO/AA/Disability/Vets Employer and complies with in E-Verify.

ARES shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sexual orientation, gender identity, national origin, disability or veteran status.