Service Unit Dept Assistant RN Manager - AFM MIC PEDI OBGYN

Assists in managing a large unit or multiple units providing ambulatory services. Ensures staff provides high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Implements and maintains clinical practice standards, budgets, and staff development.

• Supervises the operations of a single or multiple units. Ensures staff provides the highest quality of care and are in compliance with the Nurse Practice Act, The Joint Commission, federal, state, and local requirements.


• Collaborates with physician team leader, department chief, and nursing manager in developing the level of patient services and the day-to-day operations of the department.


• Implements and maintains patient care and quality service standards to meet members and internal clients expectations.


• Acts as patient advocate resolving patient care issues.


• Recommends and evaluates processes to improve systems and patient care results across the continuum of care.


• Assists in developing and monitoring budgets and resource allocations. Monitors financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.


• Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.


• Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff.


• Assists in providing on going staff development. Implements and monitors departmental policies and procedures which support the organizations goals and business objectives and ensures they are met.


• Kaiser Permanente conducts compensation reviews of positions on a routine basis.  At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status.  Such changes are generally implemented only after notice is given to affected employees.