Position Overview:
We are seeking a Service Truck Scheduler to join our team. Experience in scheduling within a service business would be a plus. Proficiency in Microsoft Office and excellent communication skills a must. The role requires a personable individual who can effectively coordinate schedules between service teams, operations, and customers, ensuring a seamless experience.
Key Responsibilities:
- Schedule multiple service teams efficiently, considering technician availability and customer requirements.
- Facilitate communication between technicians through internal processes and customers to coordinate service appointments.
- Contact customers via phone and/or email to schedule and confirm appointments, providing exceptional customer service.
- Maintain a high level of communication to keep all parties informed and updated on details.
Qualifications:
- Experience in scheduling within a service-oriented business is a plus.
- Proficiency in Microsoft Office applications is a must.
- Excellent communication skills, both verbal and written.
- Strong attention to detail and organizational skills.
- Ability to thrive in a fast-paced and dynamic work environment.
Please submit your resume highlighting relevant experience to be considered for this position.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person