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Form of workDescription:
The Service Technician will be responsible for service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP based video systems including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems
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As a Service Technician, this person is expected to be a highly proactive and skilled individual, and at all times maintain performance consistent with the client's core values
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Travel to Commercial client sites to service, repair, troubleshot and detect access control equipment and IP based video security systems
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Troubleshoot system installations in a such a manner as to identify issues and to apply the most effective and efficient resolution consistent with company installation standards; identify and repair physical security systems as required to ensure operability and compliance with any applicable building code
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Apply all necessary documentation for tracking of service related issues
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Demonstrate knowledge and skill in the safe use of hand and power tools, analog/digital test equipment and CCTV testing devices
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Demonstrate proficiency in reading and understanding electrical schematics, CAD drawings and related documents for their use in low voltage applications
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Establish and maintain effective working relationships with both internal and external customers
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Provide phone and on-line remote diagnostic support
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Drive to commercial client sites, with a company issued vehicle, to perform service
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Perform other duties as assigned by Operations Management
Skills:
Access control, Cctv, Alarms, amag, Service, Troubleshooting, ccure, avigilon, exacq vision, lenel, Installation
Top Skills Details:
Access control,Cctv,Alarms,amag
Additional Skills & Qualifications:
• High School Degree, Vocational School or equivalent required
• 5+ years of field experience
• Experience with any or all of the following preferred: Software House, Lenel, AMAG, S2, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, Fluidmesh or ONSSI
• Possession of state specific licensing (i.e. Class D or Alarm Installer etc.) or ability to hold license once hired
• Understanding of Windows operating systems and overall IT network topology
• Highly proactive and skilled individual, and at all times maintain performance consistent with the client's core values
• Ability to meet deadlines and work in a fast based environment with minimum direction
• Good communication skills for effective interaction with internal & external customers
• Available for scheduled “on-call” duties to respond to emergency service calls
• Strong troubleshooting skills, mechanical and electronics aptitude
• Capable of lifting up to 50lbs and work on ladder heights of up to 16’
• Be able to work independently or as a member of a team
• Good verbal and written communication skills
Experience Level:
Expert Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
