Service Technician

SERVICE TECHNICIAN

Location: Madison, WI

Work Hours: Monday - Friday 8:00 am - 4:30 pm

North Central Utility (NCU) is one of the largest semi-trailer dealers in the world, helping support the transportation industry and the critical movement of goods. Our skilled technicians use the latest technology and industry best practices to provide the highest quality trailer repair at 9 trailer repair shops located throughout MN, ND, & WI. North Central Utility’s service team has built a reputation as the Midwest’s leader in semi-trailer wreck repair for all makes and models with proprietary processes that offer greater efficiency and quality of the repair.

Job Summary:

We are seeking a Service Technician/Heavy Duty Semi-Trailer Mechanic to perform all aspects of semi-trailer maintenance and repair, including occasional truck work. This is “safety sensitive” position, requiring pre-employment and post-accident drug testing.

Supervisory Responsibilities:

• No

Duties/Responsibilities:

Perform diagnostics, repairs, and modifications of the following for all makes and models of semi-trailers:

• Air suspensions
• ABS brake systems
• Drum & disc brake systems
• Wheel ends
• Bodywork (side panel, roof, rail & x-bars)
• Air & electrical systems
• Welding
• DOT Inspections
• Diagnose and provide recommendations on repairs
• Accurately record description and hours of all work performed
• Learn and follow NCU best practices for correct & efficient repairs
• Learn and follow NCU safety best practices
• Perform additional duties as needed

Required Skills/Abilities:

• Owns a basic tool set
• Experience working on semi-tractors and/or trailers
• Can demonstrate knowledge of basic welding and metal-cutting procedures
• Certified to perform DOT inspections (or able to pass certification test)
• Some experience with air, electrical, and ABS systems on trailers
• Positive attitude and team player
• Helpful and considerate to co-workers and customers
• Maintains a clean, safe, and clutter-free workspace at all times
• Desire for long-term opportunities to learn and succeed
• Ready to work at the start of the shift
• Wears appropriate attire
• Able to follow work instructions and directions from the supervisor
• Forklift certified (or able to become certified)
• Able to move trailers in and out of the shop with a yard truck
• Assist other service team members as needed
• Attend training seminars as requested

Benefits:

• Attractive compensation package including health, dental, and vision insurance
• A competitive salary package based on experience
• 401(k) with Employer Match & Profit Sharing
• Flexible Spending Accounts – FSA Section 125 Program
• Paid Vacation, Holidays, and Personal Days, with PTO accrual starting day 1
• Training and Professional development
• Bonus Potential