Job Description
- Training & development
Do you enjoy physical indoor/outdoor work, talking with people, providing customer service and learning new technologies? Are you seeking an opportunity where you have independence, confidence, and control your success? Are you a natural leader who is adaptable and willing to learn new skills? Then being a Satellite TV Technician/Installer is your calling. At Satellite Daddy, we invest in our Satellite TV Installers/Technicians. We provide classroom and on-the-job training. Our Satellite TV Technicians/Installers are responsible for multiple customer visits daily which could include completing site surveys, installing satellite equipment, ensuring a quality broadband internet connection and educating our customers on award-winning DISH Satellite TV services. Bring your computer, electrical, maintenance/repair, general labor, cable, military, customer service and/or customer relationship experience to Satellite Daddy!
Whats in it for you?
- Satellite Daddy provides our technicians with paid training.
- Progressive incentive program for providing additional solutions to customers.
- An opportunity to earn additional monthly incentive pay through achieving your performance goals!
- Highly independent work with unparalleled promotional opportunities.
- Our technicians are remote based, you only have to come into our office to resupply. You are routed based off of your home location!
- Conducting site surveys - determine the best positioning of our equipment for strongest signal reception
- Installing cutting edge technology - place mounts, satellite dishes and receivers while ensuring broadband connectivity
- Educating customers - review order with the customer and teach them the basics to use and enjoy their new service and equipment
- Providing Smart Home Services - successful technicians offer our customers additional services and products while earning incentives and building new skill sets that will propel them into the future of in-home services delivery
A successful Satellite TV Installer/Technician will have the following:
- Excellent written and verbal communication skills.
- High energy, being resourceful, and strong multi-tasking skills
- Basic computer skills; basic electronics and/or audio/video knowledge is helpful.
- Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity.
- Ability to stand for long periods of time on a ladder, lift over 70 lbs at times, crawl into small spaces and work in all climates.
- Willingness to work flexible schedules including weekends, holidays and evenings.
- High school diploma or GED preferred; college or technical/vocational school a plus.
- Must possess a valid driver's license in the state of California, with a driving record that meets DISH's minimum safety standard.
- Must be able to pass a background investigation and drug test.
- Cable industry experience is a plus.
Additional Compensation:
- Commission
- Bonuses
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Autonomous/Independent -- enjoys working with little direction
Flexible work from home options available.