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SalarySERVICE TECHNICIAN (HVAC, Make Ready)
Summary of Responsibilities
The Service Technician is to assist the Lead Service Technician in maintaining the physical integrity of the community. This involves ensuring a safe, secure and comfortable living environment for residents, visitors, and staff. The Maintenance Technician will carry out assigned duties in a safe manner and other duties as requested by the Community Manager.
Key Performance Indicators
A successful Service Technician will routinely achieve the following performance metrics:
- Maintenance expenses within the Community’s Maintenance Budget
- Work Order completion within 3 days of submission
- Make Ready completion within 5 days of moveout
- Monthly completion of Hug-a-Building and Preventative Maintenance Work Orders
Core Values
A Service Technician must embody the following unchanging values:
- Integrity: perfectly honest and dependable with highest level of work quality
- Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
- Work Ethic: punctual and task oriented producing a high quantity of work
- Teamwork / Respectfulness: assists in team responsibilities; receptive of feedback / mentorship
Technical Responsibilities
- Make Readies: make ready process, float and texture, hardware installation, flooring, paint, cabinetry, plumbing fixtures, caulking, windows
- Completes the MAKE READY PLANNING & PUNCHLIST prior to commencing work in a make ready by using the right-hand method
- Obtains approval of the MAKE READY PLANNING & PUNCHLIST prior to commencing work
- Utilizes the MAKE READY PLANNING & PUNCHLIST during the make ready by initializing completed scopes
- Completes independent quality reviews for the MAKE READY PLANNING & PUNCHLIST
