Service Support (Front Desk)

Who are we?

Kitchen Guard, an EverSmith Brand, is a leading kitchen exhaust cleaning company dedicated to ensuring the safety and cleanliness of commercial industrial kitchens. Kitchen Guard started in 2009 as a cold water, kitchen, and bar cleaning service. With a strong commitment to quality service and fire safety, we’ve built a reputation for excellence in our industry. Kitchen Guard is one of the largest kitchen exhaust and deep cleaning providers in California.

Compensation: $17.00 - $20.00/hr DOE
Employment type: Full-Time

In exchange for your talent and expertise, we are prepared to offer you the following benefits:

· Competitive compensation package

· Life insurance

· AD&D policy, Long-term disability

· Medical, dental and vision care

· Extended healthcare (drug coverage, hospital care, professional services, and medical emergency assistance)

IMMEDIATE NEED - NOW HIRING!

Responsibilities:

· Greet all office guests with a courteous and professional demeanor.

· Answer all incoming calls and forward callers to the appropriate person.

· Address customer inquiries or assign tickets to Account Managers.

· Enter new customers in CRM system.

· Maintain an orderly reception area and common area for customers and guests.

· Perform clerical tasks including sorting, filing, copying, scanning.

· Distribute incoming mail and small packages.

· Perform quality control audits by reviewing pictures and videos of completed jobs.

· Maintain keys inventory, pull keys for jobs and place in lock boxes.

· Provide back up support for job scheduling.

Qualifications:

· Strong computer skills and ability to learn new software.

· Ability to use MS Office applications and other business software.

· Great attention to detail

· Ability to stand for moderate amounts of time

Requirements:

· High school diploma

· Prior experience in office administration or customer service required

Kitchen Guard is committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Experience:

• computer skills and Microsoft Office: 2 years (Required)
• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Escondido, CA 92025: Relocate before starting work (Required)

Work Location: In person

Application Deadline: 11/26/2021