Address
Form of workCompany Description
Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing and food products at prices so low that as many people as possible will be able to afford them.
The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.
IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.
IKEA Purchasing and Logistics Services US Inc. is part of our Americas region which also has an office in Curitiba, Brazil and Mexico City, Mexico, and is a subsidiary of the Inter IKEA Group.
About us:
Supply Chain Operations is a global business unit within IKEA Supply and with its more than 800 co-workers it connects our customers with IKEA products in a simple, affordable, and sustainable way. We deliver excellent transport and logistic solutions today, tomorrow and over time by optimising replenishment solutions, managing the goods flow, sourcing and developing transport and logistics capacities and leading and securing supply quality.
Category Mid-Receiver Units provides smart logistics solutions at lowest cost, fulfilling high service levels and quality demands, complying to safety and security requirements, with focus on sustainability, to continuously contribute to the IKEA vision and business idea, based on the need within the IKEA Supply Chain. This Category is responsible to source and operate outsourced logistics (warehouse) units, following the strategic, tactical, and operational scope. We work within one of the most dynamic areas of logistics, one in which innovation and technology advances force us to continuously get better.
To develop further our business in Americas, we are currently looking for a Senior Service Provider Operations Developer to join our team in King of Prussia.
Job Description
About the job
We are seeking a highly skilled and motivated person to help us to be leaders in delivering excellent performance, proudly serving happy IKEA customers. Our team's objective is to design and implement warehousing solutions and strategies with focus on total Supply Chain cost whilst fulfilling defined service levels related to logistics capacity, operational excellence, and sustainability.
As a Senior Service Provider Operations Developer you will secure and continuously improve the logistics Service Provider's operational performance in all respects, as defined by a set of relevant Key Performance Indicators, within an agreed framework. You find ways to maximise the optimisation potential related to the logistics Service Providers' costs, in close cooperation with relevant Supply Chain stakeholders.
Your key tasks and responsibilities will include:
Qualifications
We want you, because:
Additional Information
Why to join us
We believe in you!
You get the privilege and the responsibility to lead your assignment in a diverse team and partner with world class Service Providers, while finding innovative ways to drive the business for IKEA.
We grow with you!
In regular conversations with your manager, you can explore your development and career opportunities, and we will support you on the way. We embrace making mistakes and learning from them. For us at IKEA, this is the best way forward.
We develop together with our partners!
We are good listeners and can build relationships. We are committed to helping our partners grow and develop their full potential together with us.
Additional information
If the above appeals to you, you might be the one we are looking for! The selection process will take place continuously, so please submit both your CV and motivational letter in English as soon as possible and not later than December 10, 2023. We are looking forward to receiving your application.
At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us!
We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
Want to learn more about current opportunities? Come say Hej (hello in Swedish) here: https://about.ikea.com/en/work-with-us
Our vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing and food products at prices so low that as many people as possible will be able to afford them.
The Inter IKEA Group is a part of Inter IKEA Systems B.V., owner of the IKEA Concept and worldwide IKEA franchisor.
IKEA Supply is responsible for securing that the product offer is produced and delivered to our customers. We lead the supply agenda across many functions and work together with all business areas, different business units, but also retail markets to secure customer availability in all markets and sales channels at lowest total cost.
IKEA Purchasing and Logistics Services US Inc. is part of our Americas region which also has an office in Curitiba, Brazil and Mexico City, Mexico, and is a subsidiary of the Inter IKEA Group.
About us:
Supply Chain Operations is a global business unit within IKEA Supply and with its more than 800 co-workers it connects our customers with IKEA products in a simple, affordable, and sustainable way. We deliver excellent transport and logistic solutions today, tomorrow and over time by optimising replenishment solutions, managing the goods flow, sourcing and developing transport and logistics capacities and leading and securing supply quality.
Category Mid-Receiver Units provides smart logistics solutions at lowest cost, fulfilling high service levels and quality demands, complying to safety and security requirements, with focus on sustainability, to continuously contribute to the IKEA vision and business idea, based on the need within the IKEA Supply Chain. This Category is responsible to source and operate outsourced logistics (warehouse) units, following the strategic, tactical, and operational scope. We work within one of the most dynamic areas of logistics, one in which innovation and technology advances force us to continuously get better.
To develop further our business in Americas, we are currently looking for a Senior Service Provider Operations Developer to join our team in King of Prussia.
Job Description
About the job
We are seeking a highly skilled and motivated person to help us to be leaders in delivering excellent performance, proudly serving happy IKEA customers. Our team's objective is to design and implement warehousing solutions and strategies with focus on total Supply Chain cost whilst fulfilling defined service levels related to logistics capacity, operational excellence, and sustainability.
As a Senior Service Provider Operations Developer you will secure and continuously improve the logistics Service Provider's operational performance in all respects, as defined by a set of relevant Key Performance Indicators, within an agreed framework. You find ways to maximise the optimisation potential related to the logistics Service Providers' costs, in close cooperation with relevant Supply Chain stakeholders.
Your key tasks and responsibilities will include:
- Lead the Mid-Receiver Unit's business in the region Americas in close cooperation with the Category team.
- Secure and follow-up the overall operational performance of our logistics Service Providers in all aspects (capacity fulfilment, precision, quality, safety, etc.) within your region and responsibility.
- Implement the new IKEA transport management system within the logistics units and be the entry point for any queries that the Service Providers may have.
- Support tender activities, lead the implementation of new logistics units.
- Monitor and secure the execution of agreed terms and conditions related to operations (perform compliance checks, monitor and follow-up the warehouse operations).
- Secure and balance the capacity need vs. the optimal capacity based on forecasts and the Supply Chain need.
- Contribute with local operational and logistics market knowledge.
- Lead the continuous improvement process and develop our logistics units with the goal to become more efficient and effective, to contribute to our ambitious goals.
- Find opportunities for the optimisation of the logistics Service Provider's production costs (connecting link between the logistics Service Provider and internal stakeholders).
- Follow innovative developments on the market and implement value adding initiatives in our units.
Qualifications
We want you, because:
- You have senior experience in the IKEA Supply Chain (incl. logistics) and have led cross functional and cross cultural projects.
- You have experience with the IKEA Transport Management System and you are able to lead the implementation at Service Providers in Americas.
- You enjoy interacting with people and you are a team player.
- You have drive, desire and motivation to improve and always look for better solutions.
- You can motivate yourself and can organise, structure and prioritise multiple tasks.
- You are an early adopter in terms of change and you act as a change driver.
- The IKEA culture and values inspire you every day.
- You have a university degree in logistics, economics, business administration, or relevant working experience from similar position (min. 5 years).
- You possess a deep knowledge and understanding of the Supply Chain/ warehousing and its main cost drivers and you are a good negotiator.
- You are proficient in data analytics and have hands on experience in supporting business decision making and driving improvement through data intelligence.
- You are highly skilled in using tools and programs, such as Word, Excel, Power Point, Power BI, QSense, etc.
- You feel comfortable with leading projects (project management).
- You are a good communicator and can engage with audiences in both virtual and physical settings.
Additional Information
Why to join us
We believe in you!
You get the privilege and the responsibility to lead your assignment in a diverse team and partner with world class Service Providers, while finding innovative ways to drive the business for IKEA.
We grow with you!
In regular conversations with your manager, you can explore your development and career opportunities, and we will support you on the way. We embrace making mistakes and learning from them. For us at IKEA, this is the best way forward.
We develop together with our partners!
We are good listeners and can build relationships. We are committed to helping our partners grow and develop their full potential together with us.
Additional information
If the above appeals to you, you might be the one we are looking for! The selection process will take place continuously, so please submit both your CV and motivational letter in English as soon as possible and not later than December 10, 2023. We are looking forward to receiving your application.
At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us!
We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
Want to learn more about current opportunities? Come say Hej (hello in Swedish) here: https://about.ikea.com/en/work-with-us
